This communication applies to the Medicaid and Medicare Advantage programs for Anthem Blue Cross and Blue Shield (Anthem).


In order to communicate more efficiently with providers, Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Email is the quickest and most direct way to receive important information from Anthem.


What do we need from you?

To receive email from Anthem (including some sent in lieu of fax or mail), update your email address via the Provider Maintenance Form by visiting > Providers > Provider Resources > Provider Maintenance. Select Wisconsin as your state via the button and follow the on-screen instructions.


What if I need assistance?

If you have questions about this communication or need assistance with any other item, contact your local Provider Relations Consultant or call Provider Services at:

  • Medicaid: 1-855-558-1443
  • Medicare Advantage: Call the number on the back of members’ ID cards



Featured In:
May 2021 Anthem Provider News - Wisconsin