The Medical Attachment tool makes the process of submitting electronic documentation in support of a claim, simple and streamlined. We are now in the final stages of migration from the Medical Attachments link to the Attachments-New option.


What is happening to the current attachment tool?

  • The legacy tool will be retired soon* with access via Attachments-New option available now.
  • The history of the information you have previously submitted is still available on the legacy tool for now*.
  • Read only access to the history is in the final stages*


*Look for messaging on the legacy attachment tool for specific dates


How to Access solicited Medical Attachments for Your Office

Availity Administrator, complete these steps:

  1. From My Account Dashboard, select Enrollments Center > Medical Attachments Setup, and complete the following sections:
  2. Select Application>choose Medical Attachments Registration
  3. Provider Management>Select Organization from the drop-down. Add NPIs and/or Tax IDs
  4. Assign user access by checking the box in front of the user’s name


Using Medical Attachments

Availity User, complete these steps:

  1. Log in to
  2. Select Claims and Payments > Attachments-New >Send Attachment Tab
  3. Complete all required fields of the form
  4. Attach supporting documentation
  5. Submit


Need Training?

To access additional training for this Availity feature: Log in and select Help & Training > Get Trained to open the Availity Learning Center (ALC) Catalog in a new browser tab. Search the Catalog by keyword (attachments) to find training demo and on-demand courses. Select Enroll to enroll for a course and then go to your Dashboard to access it any time.


Featured In:
January 2020 Anthem Provider News - Wisconsin