 Provider News VirginiaMay 1, 2025 May 2025 Provider Newsletter Featured Articles Administrative | Anthem Blue Cross and Blue Shield | Commercial | May 1, 2025
Guideline UpdatesGuideline Updates | HealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid products | April 3, 2025 Clinical Criteria updates
VABCBS-CDCRCM-081414-25-CPN81360 Administrative | Anthem Blue Cross and Blue Shield | Medicare Advantage / HealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid products | May 1, 2025 Additional drug codes added to medical claims edit systemBackgroundWe previously shared details about an enhancement to the medical claims editing system for pharmaceutical drug procedure codes. This improvement ensures that claims align with FDA‑approved or off‑label indications, based on the list of pharmaceutical compendia defined by CMS. This change aims to promote accuracy in claims and improve reimbursement efficiency. Provider impactBeginning with claims processing on or after June 1, 2025, we will introduce additional drug procedure codes into our system. Codes requiring preapproval or those tied to specific medical policies will not be affected by this update. Note: A drug procedure code will not be approved if the diagnosis reported is not an approved indication. If you would like your claim decision reviewed, follow the claims dispute process outlined in the provider manual. You must include relevant medical record details regarding the drug provided for faster resolution. If you have questions about this notification, contact your contract manager or provider relationship management representative. Thank you for your cooperation and commitment to improving member care. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CDCR-078844-25-CPN77148 Annual wellness and well-woman visits are covered with no member cost-sharing when provided by in-network providers for our members with Affordable Care Act (ACA)compliant plans. Individual and small group plan members are encouraged to schedule these visits within the first 90 days of their plan starting or renewing, so your practice may see an increase in requests, especially at the beginning of the second and fourth quarters. Providers can perform the annual wellness or well‑woman visit, even if it has been less than one calendar year since the last wellness visit. We ask that your practice be flexible in accommodating members wanting to schedule their visits earlier than they may have previously. The wellness or well‑woman visit claim will be processed as a preventive care service covered with no member cost share. Please note that this benefit may not apply to all health plans. You should continue to verify eligibility and benefits for all members in Availity Essentials (https://Availity.com) before providing services or receiving member copayments, deductibles, or coinsurance. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MULTI-BCBS-CM-079025-24-CPN73418 Through our claims research, we have identified a common billing error related to DME items that can be rented or purchased. We are advising you on this issue to ensure that future claims are accepted and approved, have smoother claims processing, and have timely and accurate reimbursement for your services. This error can be avoided by adhering to the modifier usage requirements outlined below: - Use the RR modifier for all rental codes.
- Use the NU modifier for codes that are purchased but could also be a rental.
- Equipment that cannot be billed as a rental does not require a NU modifier.
Note, rentals must be billed as one unit per month with dates of service spanning the entire month. For example, bill one unit with dates of service from January 1 to January 31, 2025. Additionally, claim lines should not span across multiple months. Additional resources: Thank you for your continued partnership. If you have questions or concerns, contact Provider Services at 800‑901‑0020. HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CD-078020-25 At a glance: - The Food and Drug Administration (FDA) removed Clozapine from the risk evaluation and mitigation strategy (REMS) program, enhancing access while maintaining monitoring through label-recommended white blood cell (WBC) and absolute neutrophil count (ANC) checks.
- New studies show a low neutropenia risk for Clozapine.
- REMS removal aims to enhance Clozapine access and address treatment disparities, emphasizing patient-centered care.
We encourage you to integrate updated Clozapine guidelines into your practice, enhancing access for your patients while responsibly managing associated risks. Prioritize ongoing education about monitoring practices and ensure efficient collaboration with laboratory services to deliver optimal patient care. Background As of February 24, 2025, the FDA no longer requires adherence to the REMS program for Clozapine. Although warnings about agranulocytosis remain on the drug’s label and prescribers are still encouraged to monitor WBC and ANC, participation in the REMS program is no longer mandatory. The FDA is currently working with manufacturers to update the prescribing information.1 The decision to discontinue the REMS program for Clozapine was a result of a November 2024 committee meeting, where 14 of 15 experts recommended its removal. This recommendation was based on recent studies from Finland, Australia, and New Zealand showing that the risk of neutropenia is rare and decreases significantly after six months, suggesting less monitoring is needed.1,2,3,4 Role of Clozapine in schizophrenia treatment Clozapine remains the only FDA‑approved medication for patients with treatment‑resistant schizophrenia who do not respond to standard treatments. Due to risks such as agranulocytosis and seizures, it should be prescribed only after other treatments have failed.5 Impact on prescribers, pharmacies, and patient accessibility The removal of REMS is expected to make it easier for prescribers and pharmacies to offer Clozapine. However, continued education on managing side effects and improving access to lab testing is crucial for increasing patient access. This change could also reduce treatment disparities, particularly for patients of African descent who may have genetic variations leading to lower ANC counts. Removing the REMS program for Clozapine does not lessen the need for careful, patient‑centered care. Care providers should focus on expanding access and offering patient support to ensure the best outcomes. Thank you for your commitment to advancing patient care and staying informed on the latest developments. Together, we can continue to make a meaningful impact in the lives of our members — your patients.
Sources:
- https://www.fda.gov/drugs/postmarket-drug-safety-information-patients-and-providers/information-clozapine. Accessed 26 February 2025.
- Richmond, Linda M. “Clozapine Risks Drop Sharply Within Months, May Warrant Less Monitoring.” Psychiatry Online, June 14, 2024, psychiatryonline.org/doi/10.1176/appi.pn.
- Rubio JM, Kane JM, Tanskanen A, Tiihonen J, Taipale H. “Long‑term persistence of the risk of agranulocytosis with clozapine compared with other antipsychotics: a nationwide cohort and case‑control study in Finland.” Lancet Psychiatry. 2024 Jun;11(6):443‑450. doi: 10.1016/S2215‑0366(24)00097‑X. Epub 2024 Apr 30. PMID: 38697177. https://pubmed.ncbi.nlm.nih.gov/38697177/
- Evaluating the epidemiology of clozapine‑associated neutropenia among people on clozapine across Australia and Aotearoa New Zealand: a retrospective cohort study. Northwood, Korinne et al. The Lancet Psychiatry, Volume 11, Issue 1, 27 – 35
- Corell, C U et al. “A Guideline and Checklist for Initiating and Managing Clozapine Treatment in Patients with Treatment‑Resistant Schizophrenia.” CNS drugs vol. 36,7 (2022): 659‑679. doi:10.1007/s40263‑022‑00932‑2 https://pmc.ncbi.nlm.nih.gov/articles/PMC9243911/#d32e403
HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CD-077607-25-CPN77295 Education & Training | HealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid products | May 1, 2025 Enhancing your learning experience: latest updates in Provider PathwaysProvider Pathways supports the delivery of high‑quality services and value to our members by giving you instant access to premium learning tools and educational resources. The platform’s flexibility empowers you to choose the pace and topics that best suit your needs. What does Provider Pathways offer? - On‑demand training, available 24/7
- Microlearning modules — concise, convenient lessons on a variety of topics
- Specific information essential to our partnership
Recent enhancements: - More topics and content to explore
- A new, user‑friendly menu and navigation experience
- Improved accessibility features:
- Closed captioning
- Voice actors
- Original transcriptions
Please visit the Training Academy to access Provider Pathways and review the modules available. HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CD-079096-25-CPN78159 Manage your prior authorization requests with our digital tools — Availity Essentials and https://anthem.com/provider. These resources simplify requirement determination and request submissions, giving you more time to deliver effective and efficient care to our members. We encourage you to review the instructions below. Determining prior authorization requirementsAvaility Essentials: - Log in to https://Availity.com.
- If you do not already have access, select Get Started to create an account.
- Go to the Payer Spaces tab.
- Select the applicable plan.
- Select Authorization Rules Lookup.
- Enter the required provider information.
- Select Next and enter the required member information.
Note: Final determination of prior authorization requirements is completed upon submission and may differ from search results. Provider website: - Go to https://anthem.com/provider.
- Scroll down and select the applicable state.
- Scroll down to Commercial‑partnered programs and select Access the Commercial Provider site to access the Provider website homepage.
- Under the Resources heading, select Prior Authorization.
- Select the applicable state.
- Select the appropriate link based on the member’s plan.
If the member’s home plan is not with Anthem, scroll to Helpful Links > Select Medical Policy and Prior Authorization for Blue Plans, then follow the prompts to determine the applicable home plan and prior authorization requirements. Submitting prior authorization requestsAvaility Essentials: - Log in to https://Availity.com.
- Select the Patient Registration tab to access Authorizations and Referrals.
- Select Authorization Request.
Note: Transplant prior authorization requests must be submitted by phone, fax, or secure email. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MULTI-BCBS-CM-081857-25-CPN81558 Anthem is happy to support the announcement of an exciting partnership between Premera Blue Cross, Amazon, and the American College of Lifestyle Medicine (ACLM) offering a free online Lifestyle Medicine & Food as Medicine Essentials Course for the entire provider community. In this comprehensive online course, you will explore the six pillars of lifestyle medicine, emphasizing how food and nutrition can play a critical role in preventing and treating chronic diseases. The course is tailor‑made for healthcare providers looking to enrich their care approach with practical evidence‑based strategies. This course is available until September 14, 2025. Benefits for providers:- Free access: Participate in this valuable training at no cost.
- Earn credits: Completing the course awards, you earn 5.5 CME/CE credits.
- Enhance your practice: Acquire tools to transform care and effectively address chronic disease.
How to enroll:- Visit https://lifestylemedicine.org/essentials.
- Log in or create an ACLM account.
- Enter promo code ESS‑AMZNEDU at checkout to access the course for free.
Contact us Please reach out to Dr. Jon Liu at jonliu@amazon.com with questions regarding the free course. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MULTI-BCBS-CM-081296-25-CPN80998 Guideline Updates | HealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid products | April 3, 2025 Clinical Criteria updatesSummary: The Pharmacy and Therapeutics (P&T) Committee approved the following Clinical Criteria applicable to the medical drug benefit for HealthKeepers, Inc. These policies were developed, revised, or reviewed to support clinical coding edits. Visit Clinical Criteria to search for specific policies. For questions or additional information, use this email. Please see the explanation/definition for each category of Clinical Criteria below: - New: newly published criteria
- Revised: addition or removal of medical necessity requirements; new document number
Please share this notice with other members of your practice and office staff. Please note: - The Clinical Criteria listed below apply only to the medical drug benefits contained within the member’s medical plan. This does not apply to pharmacy services.
- This notice is meant to inform the provider of new or revised criteria that have been adopted by the health plan only. It does not include details regarding any authorization requirements. Authorization rules are communicated via a separate notice.
Effective Date | Clinical Criteria Number | Clinical Criteria Title | Status | May 7, 2025 | CC-0274 | Bizengri (zenocutuzumab-zbco) | New | May 7, 2025 | CC-0275 | Ziihera (zanidatamab-hrii) | New | May 7, 2025 | CC-0276 | Tryngolza (olezarsen) | New | May 7, 2025 | CC-0072 | Vascular Endothelial Growth Factor (VEGF) Inhibitors | Revised | May 7, 2025 | CC-0185 | Oxlumo (lumasiran) | Revised | May 7, 2025 | CC-0198 | Relizorb (immobilized lipase) cartridge | Revised | May 7, 2025 | CC-0256 | Rivfloza (nedosiran) | Revised | May 7, 2025 | CC-0042 | Monoclonal Antibodies to Interleukin-17 | Revised | May 7, 2025 | CC-0063 | Ustekinumab Agents (Stelara, Selarsdi, Imuldosa, Pyzchiva, Otulfi, Wezlana, Yesintek) | Revised | May 7, 2025 | CC-0058 | Bynfezia Pen, Sandostatin, or Sandostatin LAR (Octreotide) / Octreotide Agents | Revised | May 7, 2025 | CC-0130 | Imfinzi (durvalumab) | Revised | May 7, 2025 | CC-0094 | Pemetrexed | Revised | May 7, 2025 | CC-0078 | Orencia (abatacept) | Revised |
HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CD-079055-25-CPN78054 Effective for dates of service on and after August 1, 2025, the following Clinical Criteria were developed and might result in previously covered services that may now be found not medically necessary. For Anthem, the health plan will manage the prior authorization of these specialty pharmacy drugs. Drugs used to treat oncology will still require prior authorization by Carelon Medical Benefits Management, Inc. This applies to members with our preferred provider organization (PPO) and Anthem HealthKeepers (HMO). Access the Clinical Criteria website here. Document number | Clinical Criteria | CC‑0029 | Dupixent (dupilumab) | CC‑0269 | Nemluvio (nemolizumab‑ilto) | CC‑0122 | Arzerra (ofatumumab) | CC‑0128 | Atezolizumab (Tecentriq, Tecentriq Hybreza) | CC‑0158 | Enhertu (fam‑trastuzumab deruxtecan‑nxki) | CC‑0121 | Gazyva (obinutuzumab) | CC‑0061 | Gonadotropin Releasing Hormone Analogs for the Treatment of Non‑Oncologic Indications | CC‑0125 | Opdivo (nivolumab) | CC‑0008 | Subcutaneous Hormonal Implants | CC‑0261 | Winrevair (sotatercept‑csrk) |
Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CM-080576-25 Coverage and Clinical Guidelines | HealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid products | April 1, 2025 Medical Policies and Clinical Utilization Management Guidelines updateThe Medical Policies, Clinical Utilization Management (UM) Guidelines, and Third-Party Criteria below were developed and/or revised with expanded rationales, medical necessity indications, or criteria. Some may involve changes to policy position statements that might result in services that previously were covered being found to be not medically necessary. Please share this notice with other members of your practice and office staff. To view a guideline, visit the Medical Policies & Clinical UM Guidelines website. Medical PoliciesThe Medical Policy and Technology Assessment Committee (MPTAC) approved the following Medical Policies applicable to HealthKeepers, Inc. These medical policies take effect May 1, 2025. Publish date | Medical Policy number | Medical Policy title | Status | 10/1/2024 | DME.00011 | Electrical Stimulation as a Treatment for Pain and Other Conditions: Surface and Percutaneous Devices | Revised | 10/1/2024 | DME.00052 | Brain Computer Interface Rehabilitation Devices | New | 10/1/2024 | LAB.00026 | Systems Pathology and Multimodal Artificial Intelligence Testing for Cancerous and Precancerous Conditions Previously titled: Systems Pathology and Multimodal Artificial Intelligence Testing for Prostate Cancer | Revised | 10/1/2024 | LAB.00051 | Per- and Polyfluoroalkyl Substances PFAS Testing | New | 10/1/2024 | MED.00150 | Hepzato Kit™ (melphalan hepatic delivery system) | New | 10/1/2024 | SURG.00032 | Patent Foramen Ovale and Left Atrial Appendage Closure Devices Previously titled: Patent Foramen Ovale and Left Atrial Appendage Closure Devices for Stroke Prevention | Revised | 10/1/2024 | TRANS.00023 | Hematopoietic Stem Cell Transplantation for Multiple Myeloma and Other Plasma Cell Dyscrasias | Revised |
Clinical UM GuidelinesThe MPTAC approved the following Clinical UM Guidelines applicable to HealthKeepers, Inc. These guidelines were adopted by the medical operations committee for Anthem HealthKeepers Plus members. These guidelines take effect May 1, 2025. Publish date | Clinical UM Guideline number | Clinical UM Guideline title | Status | 10/1/2024 | CG-LAB-33 | Carcinoembryonic Antigen Testing | New | 10/1/2024 | CG-LAB-35 | Cancer Antigen 19-9 Testing | New | 10/1/2024 | CG-MED-39 | Bone Mineral Density Testing Measurement | Revised | 10/1/2024 | CG-SURG-01 | Colonoscopy | Revised | 10/1/2024 | CG-SURG-122 | Lingual Frenotomy for Ankyloglossia-Related Feeding Difficulties | New | 10/1/2024 | CG-SURG-57 | Diagnostic Nasal Endoscopy | Revised |
HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CD-076621-25-CPN76180 The Medical Policies, Clinical Utilization Management (UM) Guidelines, and Third‑Party Criteria below were developed and/or revised with expanded rationales, medical necessity indications, or criteria. Some may involve changes to policy position statements that might result in services that previously were covered being found to be not medically necessary. Please share this notice with other members of your practice and office staff. To view a guideline, visit the Medical Policies & Clinical UM Guidelines website. Medical Policies The medical policy and technology assessment committee (MPTAC) approved the following Medical Policies applicable to Anthem. These medical policies take effect May 25, 2025. Publish date | Medical Policy number | Medical Policy title | Status | 1/30/2025 | DME.00011 | Electrical Stimulation as a Treatment for Pain and Other Conditions: Surface and Percutaneous Devices | Revised | 1/30/2025 | DME.00053 | Home Video-Assisted Robotic Rehabilitation Systems | New | 1/30/2025 | LAB.00026 | Systems Pathology and Multimodal Artificial Intelligence Testing for Cancerous and Precancerous Conditions | Revised | 1/30/2025 | LAB.00037 | Serologic Testing for Biomarkers of Irritable Bowel Syndrome (IBS) | Revised | 1/30/2025 | MED.00151 | Gene Therapy for Aromatic L-Amino Acid Decarboxylase Deficiency | New | 1/30/2025 | MED.00152 | Outpatient Intravenous Insulin Therapy | New | 1/30/2025 | SURG.00165 | Histotripsy | New | 1/30/2025 | TRANS.00029 | Hematopoietic Stem Cell Transplantation for Genetic Diseases and Aplastic Anemias | Revised | 1/30/2025 | TRANS.00033 | Heart Transplantation | Revised |
Clinical UM Guidelines The MPTAC approved the following Clinical UM Guidelines applicable to Anthem. These guidelines were adopted by the medical operations committee for Medicare Advantage members. These guidelines take effect May 25, 2025. Publish date | Clinical UM Guideline number | Clinical UM Guideline title | Status | 1/30/2025 | CG-DME-06 | Compression Devices for Lymphedema | Revised | 1/30/2025 | CG-MED-98 | Parenteral Antibiotics for the Treatment of Lyme Disease | Conversion New | 1/30/2025 | CG-OR-PR-04 | Cranial Remodeling Bands and Helmets (Cranial Orthoses) Previously Titled: Cranial Remodeling Bands and Helmets (Cranial Orthotics) | Revised | 1/30/2025 | CG-RAD-26 | Maternity Ultrasound in the Outpatient Setting Previous category and number: CG-MED-42 | Conversion New | 1/30/2025 | CG-SURG-123 | Autologous Fat Grafting and Injectable Soft Tissue Fillers | Conversion New | 1/30/2025 | CG-SURG-124 | Viscocanalostomy | Conversion New | 1/30/2025 | CG-SURG-125 | Canaloplasty | Conversion New | 1/30/2025 | CG-THER-RAD-07 | Intravascular Coronary and Non-Coronary Brachytherapy Previously Titled: Intravascular Brachytherapy (Coronary and Non-Coronary) | Revised |
Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MULTI-BCBS-CR-082359-25-CPN81285 Effective for dates of service on and after August 1, 2025, the following updates will apply to the Carelon Medical Benefits Management Clinical Appropriateness Guidelines. These updates are part of the annual review process to promote clinically appropriate, safe, and affordable healthcare services. Genetic testingChromosomal microarray analysis: - Added neonatal death to the list of indications considered medically necessary.
- Added new section for Optical Genome Mapping (OGM) to clarify as not medically necessary.
Whole Exome Sequencing (WES) and Whole Genome Sequencing: - Clarified and restructured the criteria for improved readability.
- Added Medically Necessary criteria for Prenatal and PostNatal testing
- Added Not Medically Necessary statement for early neonatal death
- Added note that WES may include comparator testing.
Pharmacogenomic testing: - Deleted typo (“one” before “genotyping”) in first sentence
- Added “considered medically necessary for genotyping” to title of Table 1
- Added donanemab‑azbt for neurolytic genotyping for treatment of Alzheimer’s disease
- Added deuruxolitinib for dermatologic genotyping for treatment of alopecia areata
- Added NUDT15 risk allele for hematologic genotyping for thiopurine‑related myelosuppression risk in Asians and Hispanics
- Clarified therapeutic area for Eliglustat as related to hematology rather than pediatrics
Predictive and prognostic polygenic testing: - Updated Description/Scope and Rationale and added References
Musculoskeletal Interventional pain management: - Epidural and intradiscal injection procedures — renamed to include intradiscal injections; clarified requirement for contrast to confirm the needle placement; clarified language addressing when a second injection is indicated; reworded requirements related to advanced imaging.
- Diagnostic selective nerve root block (SNRB) — specified that imaging guidance with contrast to confirm needle position is required unless contraindicated; specified requirement for advanced imaging; clarified that post‑traumatic back pain contraindication applies only when the trauma is acute; added contraindication for cases where imaging studies have shown inadequate epidural space for needle placement at the target level.
- Exclusions:
- Added percutaneous intervertebral disc injection of allogeneic cellular and/or tissue‑based products to the exclusions section for epidural and intradiscal procedures and diagnostic selective root blocks.
- Excluded substances other than corticosteroids (with or without local anesthetic) in therapeutic SI joint injections.
- Intraosseous basivertebral nerve ablation — clarified that this procedure can be done in patients with Type I or Type II Modic changes on magnetic resonance imaging (MRI).
- Sacroiliac joint (SI) injections — clarified that confirmation of needle position must include contrast unless there is a documented allergy:
- Increased volume of injection to 2.5 cc, specified that a repeat SI joint injection is indicated when prior injection provided relief for at least 3 months
- Increased number of repeat therapeutic intraarticular SI joint injections in a 12‑month period from 3 to 4.
- Spinal cord stimulators — clarified that PDN refers to painful diabetic neuropathy:
- Specified nonsurgical low back pain as an exclusion.
As a reminder, ordering and servicing providers may submit preapproval requests to Carelon Medical Benefits Management using the following: - Access the Carelon Medical Benefits Management provider portal directly at www.providerportal.com:
- Online access is available 24/7 to process orders in real‑time and is the fastest and most convenient way to request authorization.
For questions related to guidelines, please email Carelon Medical Benefits Management at MedicalBenefitsManagement.guidelines@Carelon.com. Additionally, you may access and download a copy of the current and upcoming guidelines on the Carelon Medical Benefits Management website by visiting guidelines.carelonmedicalbenefitsmanagement.com. Carelon Medical Benefits Management, Inc. is an independent company providing utilization management services on behalf of the health plan. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MULTI-BCBS-CRCM-078958-25-CPN78066 Special note: The services addressed in the coverage guidelines presented in this document will require authorization for all our products offered by Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc. except for services offered to Anthem HealthKeepers Plus members. Other exceptions are Medicare Advantage and the Blue Cross and Blue Shield Service Benefit Plan (also called the Federal Employee Program® or FEP®). A pre‑determination can be requested for our Anthem PPO products. Anthem will implement the following new and revised Coverage Guidelines effective August 1, 2025. These guidelines impact all our products except for Anthem HealthKeepers Plus, Medicare Advantage, and the Blue Cross and Blue Shield Service Benefit Plan (also called the Federal Employee Program or FEP). These guidelines were among those recently approved at the Medical Policy and Technology Assessment Committee meeting held on February 20, 2025. The guidelines addressed in this edition of Provider News are: - CG‑SURG‑119: Treatment of Varicose Veins (Lower Extremities)
- CG‑SURG‑123: Autologous Fat Grafting and Injectable Soft Tissue Fillers
- SURG.00011: Products for Wound Healing and Soft Tissue Grafting: Investigational (previously titled: Allogeneic, Xenographic, Synthetic, Bioengineered, and Composite Products for Wound Healing and Soft Tissue Grafting)
- SURG.00155: Cryosurgery of Peripheral Nerves (previously titled: Cryoneurolysis)
Treatment of Varicose Veins (Lower Extremities) (CG‑SURG‑119)This clinical guideline addresses various modalities for the treatment of valvular incompetence (reflux) of the great saphenous vein (GSV), anterior accessory great saphenous vein (AAGSV)/anterior saphenous vein (ASV), or small saphenous vein (SSV) (also known as greater saphenous vein or lesser saphenous vein, respectively) and associated varicose tributaries as well as telangiectatic dermal veins. Revisions include addition of the VenoValve device which is considered not medically necessary for the treatment of chronic venous insufficiency in the lower extremities. The CPT® and HCPCS codes associated with this revised clinical guideline are: 36465, 36466, 36470, 36471, 36475, 36476, 36478, 36479, 37799, 36473, 36474, 36482, 36483, 0524T, 37241, 36468, 96999, and S2202. Autologous Fat Grafting and Injectable Soft Tissue Fillers (CG‑SURG‑123)This guideline addresses autologous fat grafting (autologous fat transfer) and injectable soft tissue fillers. The revision to this guideline includes the addition of code D9914. Other CPT and HCPCS codes associated with this guideline are: 11950‑11954, 17999, 31574, C1878, G0429, L8607, L8699, Q2026, and Q2028. Products for Wound Healing and Soft Tissue Grafting: Investigational (previously titled: Allogeneic, Xenographic, Synthetic, Bioengineered, and Composite Products for Wound Healing and Soft Tissue Grafting) (SURG.00011) This guideline addresses the use of soft tissue (for example, skin, ligament, cartilage) substitutes in wound healing and surgical procedures. It now addresses products that are considered investigational and not medically necessary for all uses. The product list has been updated, and products with medical necessity criteria have been moved to CG‑SURG‑127. The CPT codes associated with this guideline are: 31574, 46707, 0627T, 0628T, 0629T, 0630T, 15150, 15151, 15152, 15155, 15156, 15157, 15271, 15272, 15273, 15274, 15275, 15276, 15277, 15278, 15777, 29999, 17999, 65778, 65779, 65780, C5271, C5272, C5273, C5274, C5275, C5276, C5277, C5278, A2001, A2002, A2004, A2005, A2006, A2007, A2008, A2009, A2010, A2011, A2012, A2013, A2014, A2015, A2016, A2017, A2018, A2019, A2020, A2021, A2022, A2023, A2024, A2025, A2026, A2027, A2028, A2029, C1763, C9352, C9353, C9354, C9355, C9356, C9361, C9364, C9399, C9796, G0428, Q4100, Q4103, Q4108, Q4111, Q4112, Q4113, Q4114, Q4117, Q4118, Q4123, Q4125, Q4126, Q4127, Q4128, Q4132, Q4133, Q4134, Q4135, Q4137, Q4138, Q4139, Q4140, Q4141, Q4142, Q4143, Q4145, Q4146, Q4147, Q4148, Q4149, Q4150, Q4152, Q4153, Q4155, Q4156, Q4157, Q4159, Q4161, Q4162, Q4163, Q4164, Q4165, Q4166, Q4167, Q4168, Q4169, Q4170, Q4171, Q4173, Q4174, Q4175, Q4176, Q4177, Q4178, Q4179, Q4180, Q4181, Q4183, Q4184, Q4185, Q4188, Q4189, Q4190, Q4191, Q4192, Q4193, Q4194, Q4195, Q4196, Q4197, Q4198, Q4199, Q4200, Q4201, Q4202, Q4203, Q4204, Q4205, Q4206, Q4208, Q4209, Q4211, Q4212, Q4213, Q4214, Q4215, Q4216, Q4217, Q4218, Q4219, Q4220, Q4221, Q4222, Q4224, Q4225, Q4226, Q4227, Q4229, Q4230, Q4231, Q4232, Q4233, Q4234, Q4235, Q4236, Q4237, Q4238, Q4239, Q4240, Q4241, Q4242, Q4245, Q4246, Q4247, Q4248, Q4249, Q4250, Q4251, Q4252, Q4253, Q4254, Q4255, Q4256, Q4257, Q4258, Q4259, Q4260, Q4261, Q4262, Q4263, Q4264, Q4265, Q4266, Q4267, Q4268, Q4269, Q4270, Q4271, Q4272, Q4273, Q4274, Q4275, Q4276, Q4278, Q4279, Q4280, Q4281, Q4282, Q4284, Q4285, Q4286, Q4287, Q4288, Q4289, Q4290, Q4291, Q4292, Q4293, Q4294, Q4295, Q4296, Q4297, Q4298, Q4299, Q4300, Q4301, Q4302, Q4303, Q4304, Q4305, Q4306, Q4307, Q4308, Q4309, Q4310, Q4311, Q4312, Q4313, Q4314, Q4315, Q4316, Q4317, Q4318, Q4319, Q4320, Q4321, Q4322, Q4323, Q4324, Q4325, Q4326, Q4327, Q4328, Q4329, Q4330, Q4331, Q4332, Q4333, Q4336, Q4337, Q4338, Q4339, Q4340, Q4341, Q4342, Q4343, Q4344, Q4345, Q4346, Q4347, Q4348, Q4349, Q4350, Q4351, Q4352, Q4353, Q4354, Q4355, Q4356, Q4357, Q4358, Q4359, Q4360, Q4361, Q4362, Q4363, Q4364, Q4365, Q4366, Q4367. Cryosurgery of Peripheral Nerves (Previously Titled: Cryoneurolysis) (SURG.00155)This guideline addresses cryosurgical techniques for peripheral nerves that create a temporary nerve block through application of extreme cold to the selected site for treatment. These techniques are known as cryoneurolysis, cryoanalgesia, and cryoablation of peripheral nerves. Revisions include coding additions and a change to the position statement that cryosurgical techniques (for example, cryoneurolysis and cryoablation) of peripheral nerves are considered investigational and not medically necessary for all indications. The CPT and HCPCS codes associated with this coverage guideline are: 0440T, 0441T, 0442T, 64999, C9808, C9809. These coverage guidelines are available for review on our website at https://anthem.com/provider. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CM-080457-25 Prior Authorization | HealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid products | April 11, 2025 Prior authorization requirement changesEffective June 1, 2025, precertification/prior authorization requirements will change for the following code(s). The medical code(s) listed below will require precertification/prior authorization by HealthKeepers, Inc. for Medicaid members. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services guidelines, including definitions and specific contract provisions/exclusions take precedence over these precertification/prior authorization rules and must be considered first when determining coverage. If the requirements are not met, those services may be deemed ineligible for payment. Providers may appeal online through Availity Essentials or by phone by calling Provider Services with additional information which may include medical records. Prior authorization requirements will be added for the following code(s): - J9248 — Injection, melphalan (Hepzato), 1 mg
- L5841 — Addition, endoskeletal knee-shin system, polycentric, pneumatic swing, and stance phase control
To request precertification/prior authorization, you may use one of the following methods: - Web: Once logged in to Availity Essentials at https://Availity.com.
- Fax: 800-964-3627
- Phone: 800-901-0020
Not all PA requirements are listed here. Detailed precertification/prior authorization requirements are available to providers on https://providers.anthem.com/virginia-provider/resources/prior-authorization-requirements or for contracted providers by accessing https://Availity.com. Providers may also call Provider Services at 800‑901‑0020 for assistance with PA requirements. UM AROW #: A2025M2967 HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CD-079480-25-CPN78334 Effective for dates of service on or after June 1, 2025, the following medication codes will require preapproval. Including a national drug code (NDC) on your medical claim is necessary for claims processing. For more information, click on the Clinical Criteria links in the table below or visit Clinical Criteria and enter the code in the search window. Clinical Criteria | HCPCS or CPT® code(s) | Drug name | CC-0267 | C9399, J3590 | Ebglyss (lebrikizumab-lbkz) | CC-0268 | J9161 | Lymphir (denileukin diftitox-cxdl) | CC-0270 | J9038 | Niktimvo (axatilmab-csfr) | CC-0011 | J2351 | Ocrevus Zunovo (ocrelizumab/hyaluronidase-ocsq) |
Note: Preapproval requests for certain medications may require additional documentation to determine medical necessity. What if I need assistance?If you have any questions, contact your local provider relationship management representative or Provider Services at 800‑901‑0020. HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc. VABCBS-CD-079711-25-CPN78407 Effective June 1, 2025, the following Medicare Part B medication from the current Clinical Criteria Guidelines will be included in our medical step therapy preapproval review process. Step therapy review will apply upon preapproval initiation in addition to the current medical necessity review (as is current procedure). Step therapy will not apply for members who are actively receiving the medication listed below. Visit our Clinical Criteria page to search for specific criteria. Clinical Criteria | Drug | Status | CC‑0166 | Hercessi (trastuzumab‑strf) | Non‑preferred |
Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MULTI-BCBS-CR-077570-25-CPN77133 Effective for dates of service on and after August 1, 2025, the specialty Medicare Part B drug listed in the table below will be included in our preapproval review process. Federal and state law, state contract language, and CMS guidelines, including definitions and specific contract provisions/exclusions, take precedence over preapproval rules and must be considered first when determining coverage. Claims that do not comply with these new requirements may not be approved. HCPCS code | Medicare Part B drug | Q5136 | Jubbonti; Wyost (denosumab‑bbdz) |
Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MULTI-BCBS-CR-077559-25-CPN77132 |