July 1, 2021

July 2021 Anthem Provider News - Virginia

Administrative

AdministrativeAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Proper coding for in-home monitoring can make a measurable difference for international normalized ratio blood test

AdministrativeAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

LabCorp is the exclusive laboratory for HealthKeepers, Inc.

AdministrativeAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Another mark of the pandemic: An increase in childhood obesity

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

New Strategic Provider System launch delayed

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

New search option for cases submitted through Interactive Care Reviewer

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Electronic claims response files

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Clinical quality in practice webinar series

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

How to enroll in electronic funds transfer for faster remittance

Guideline Updates

Coverage and Clinical GuidelinesAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Coverage guidelines effective October 1, 2021

Products & Programs

Products & ProgramsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Company to retire Blue Precision program at the end of the year

Federal Employee Program (FEP)Anthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Federal Employee Program® AIM radiology prior authorization review

PharmacyAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Certain specialty medication precertification requests may require additional documentation

PharmacyAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Updates for specialty pharmacy are available

State & Federal

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Reimbursement policy: Modifier 90; reference (outside) laboratory and pass-through billing

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Coding spotlight: Mental disorders in childhood

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

What matters most: Improving the patient experience

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Resources to support your diverse patient panel

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Suicide prevention and intervention: What you need to know

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Prior authorization requirement changes effective September 1, 2021

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Prior authorization requirement changes for medical codes 0205U, 0209U, and 0218U effective September 1, 2021

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Prior authorization requirement changes for multiple medical codes effective September 1, 2021

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Certain specialty medication precertification requests may require additional documentation

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Let’s Vaccinate

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Medical drug benefit Clinical Criteria updates

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Keep up with Medicaid news

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Reimbursement policy: Modifier 90; Reference (outside) laboratory and pass-through billing

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Attention facilities: Sending admission, discharge and transfer data to Anthem results in improved care management for patients

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Let’s Vaccinate

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Prior authorization requirement changes for codes A0426 and A0428 effective October 1, 2021

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Medical drug benefit Clinical Criteria updates

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Keep up with Medicare news

AdministrativeAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Proper coding for in-home monitoring can make a measurable difference for international normalized ratio blood test

It wasn’t too long ago when patients taking warfarin (brand name Coumadin) were heading off to the lab or clinic every few weeks for an international normalized ratio (INR) blood test. Thanks to a small, portable device, patients on warfarin can now self-test with a finger prick drop of blood. There is more to self-testing than the ease and convenience, though. Patients are happier. Their quality of life improved because they can keep up with their activities – even travel, without the stress of making and keeping testing appointments.

 

Self-testing: Measurable difference when correct coding is reflected

 

This type of quality care and improved outcomes are making a measurable difference in the lives of our members. We want this success accounted for in the INR clinical quality measure and with your help, we can do it.  Use these codes to reflect INR In-home monitoring when noting the INR results for your patients.

 

 

Value set ID and subgroup

Code

Description

INR HOME MONITORING

CPT CODE 93792

Patient/caregiver training for initiation of home INR monitoring under the direction of a physician or other qualified health care professional, face-to-face, including use and care of the INR monitor, obtaining blood sample, instructions for reporting home INR test results, and documentation of patient's/caregiver's ability to perform testing and report results.

INR HOME MONITORING

CPT CODE 93793

Anticoagulant management for a patient taking warfarin, must include review and interpretation of a new home, office, or lab INR test result, patient instructions, dosage adjustment (as needed), and scheduling of additional test(s), when performed.

INR HOME MONITORING

HCPCS CODE G0248

Demonstration, prior to initiation of home INR monitoring, for patient with either mechanical heart valve(s), chronic atrial fibrillation, or venous thromboembolism who meets Medicare coverage criteria, under the direction of a physician; includes: face-to-face demonstration of use and care of the INR monitor, obtaining at least one blood sample, provision of instructions for reporting home INR test results, and documentation of patient's ability to perform testing and report results.

INR HOME MONITORING

HCPCS CODE G0249

Provision of test materials and equipment for home INR monitoring of patient with either mechanical heart valve(s), chronic atrial fibrillation, or venous thromboembolism who meets Medicare coverage criteria; includes: provision of materials for use in the home and reporting of test results to physician; testing not occurring more frequently than once a week; testing materials, billing units of service include four tests.

INR HOME MONITORING

HCPCS CODE G0250

Physician review, interpretation, and patient management of home INR testing for patient with either mechanical heart valve(s), chronic atrial fibrillation, or venous thromboembolism who meets Medicare coverage criteria; testing not occurring more frequently than once a week; billing units of service include four tests.

 

INR clinical quality measure:

 

The percentage of members 18 years of age and older who had at least one 56-day interval of warfarin therapy and who received at least one international normalized ratio (INR) monitoring test during each 56-day interval with active warfarin therapy.

 

Clinical Quality Measure

Required documentation

CPT, HCPCS, LOINC and CPT Performance Codes

Provider Specialty

INR Monitoring for Individuals on Warfarin*

 

Adults 18 years of age and older who have had at least one 56- day interval of warfarin therapy and received at least one INR monitoring test during each 56-day interval with active warfarin therapy in the measurement year. Excludes patients who are monitoring INR at home during the treatment period

CPT 85610 - Prothrombin time
LOINC 34714-6 INR blood by coagulation assay
6301-6 INR in platelet poor plasma by coagulation assay
38875-1 INR in platelet poor plasma or blood by coagulation assay
46418-0 INR in capillary blood by coagulation assay
52129-4 INR in platelet poor plasma by coagulation - post heparin adsorption

Excludes:
G0248 - demonstrate use home INR monitoring
G0249 - provide test materials and equipment for home INR monitoring
G0250 - physician INR test review interpretation and management

No provider type restrictions

 

1231-0721-PN-VA

AdministrativeAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Timely receipt of primary payer’s explanation of benefits can help reduce timely filing denials for secondary claims

Many members have both primary and secondary insurance policies, and it’s important to know which policy is primary. We want to make it as easy as possible for you to find out so you can avoid claim denials for not filing the secondary claim within the timely filing guidelines.

 

Before members arrive for their appointments, check the primary insurance carrier using the Eligibility and Benefits app in Availity. Log onto Availity.com, go to payer spaces, select us as the payer and use the Patient Registration tab to run an Eligibility and Benefits Inquiry. If you find that we are the primary payer, confirm that when the member arrives for the appointment. After providing services, submit the member’s claim as usual – you can use Availity for that, too, through the Claims & Payments app.

 

If we are the secondary payer, we will need the explanation of benefits (EOB) from the primary carrier along with the claim submission to determine our payment amount. You can submit the EOB and the claim through Availity using the Claims & Payments app.

 

When a claim is submitted to us as the primary payer, and we are the secondary payer, our claims system will deny the claim because we don’t have the EOB. This can cause a delay in receipt of your payment and can even cause you to miss the timely filing guideline.

 

We want you to have the information you need to know the best way to file your claims. For more information about filing claims, visit Anthem.com/provider/claims-submissions. For help using Availity, log onto Availity.com and select the Help & Training tab.

 

1234-0721-PN-VA

AdministrativeAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

LabCorp is the exclusive laboratory for HealthKeepers, Inc.

Laboratory Corporation of America® (LabCorp) is the exclusive clinical reference laboratory provider for HealthKeepers, Inc. LabCorp offers a full range of diagnostic and preventive testing options, including non-invasive colorectal cancer screening tests. For members enrolled in health plans offered by HealthKeepers, Inc., physicians should refer all lab services – including preventive healthcare lab services – to LabCorp. By doing so, members are assured of having the highest benefit level and minimum out-of-pocket expense.

 

Laboratory specimens can be collected in the office with LabCorp courier pick-up available throughout Virginia. Members may also bring a LabCorp requisition form (completed by their physician) to any of the more than 50 LabCorp patient service center locations throughout Virginia.

 

For more on LabCorp's patient service center locations, visit anthem.com.

 

If you have questions about LabCorp services, need to set-up a LabCorp account, order supplies, or schedule a pick-up, please call LabCorp at 800-762-0890.

 

For clarification purposes, other lab providers offering non-invasive colorectal cancer screening tests such as Exact Sciences are not participating with HealthKeepers, Inc.

 

If you have questions about our provider network or coverage for your patients, please contact the phone number on the back of the member’s ID card or your local Anthem network manager.

 

1222-0721-PN-VA

AdministrativeAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Another mark of the pandemic: An increase in childhood obesity

In a recent study published by Pediatrics1, economic hardship, school closing and shutdowns led to sedentary lifestyles and increases in childhood obesity. The research analyzed doctor visits pre-pandemic then during the pandemic period and the increases were dramatic. Overall obesity increased from 13.7% to 15.4%. Increases observed ranged from 1% in children aged 13 to 17 years to 2.6% for those aged 5 to 9 years.

 

The study recommended new approaches to Weight Assessment and Counseling. These include recommending virtual activities that promote increased physical activity. Focusing on ways to remain safe and active with outside activities, such as park visits, walks and bike riding were also suggested.


The Centers for Disease Control and Prevention has a great resource, “Ways to promote health with preschoolers.” This fun flyer shows how we can all work together to support a healthy lifestyle. Download a copy.

Childhood obesity

The HEDIS® measure Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents (WCC) requires a nutritional evaluation and pro-active guidance as part of a routine health visit.

 

  • When counseling for nutrition, document current nutritional behavior, such as meal patterns, eating and diet habits, and weight counseling.

 

  • When counseling for physical activity, document current physical activity behavior, such as exercise routine, participation in sports activities, bike riding and play groups.

 

  • Handouts about nutrition and physical activity also count toward meeting this HEDIS measure when documented in the member’s health record.

 

HEDIS® measure WCC looks at the percentage of members, 3-17 years of age, who had an outpatient visit with a PCP or OB/GYN and have documented evidence for all the following during the measurement year:

  • Body mass index (BMI) percentile (percentage, not value)
  • Counseling for nutrition
  • Counseling for physical activity

 

Telehealth, virtual check-in, and telephone visits all meet the criteria for nutrition and physical activity counseling. Counseling does not need to take place only during a well-visit, WCC can also be completed during sick visits. Documenting guidance in your patient’s records is key.

Code services correctly to measure success.

 

These diagnosis and procedure codes are used to document BMI percentile, weight assessment, and counseling for nutrition and physical activity:

 

 

Description

CPT®

ICD-10-CM

HCPCS

BMI percentile

 

Z68.51-Z68.54

 

Counseling for nutrition

97802, 97803,

97804

Z71.3

G0270, G0271, G0447, S9449,

S9452, S9470

Counseling for physical activity

 

Z02.5, Z71.82

G0447, S9451

Codes to identify outpatient visits:
CPT
— 99201-99205, 99211-99215, 99241-99245, 99341-99345, 99347-99350, 99381-99387, 99391-99397, 99401-99404, 99411, 99412, 99429, 99455, 99456, 99483
HCPCS — G0402, G0438, G0439, G0463, T1015

 

 

 

 

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

 

1 https://pediatrics.aappublications.org/content/147/5/e2021050123?cct=2287#F1

 

American Academy of Pediatrics. American Academy of Pediatrics raises concern about children’s nutrition and physical activity during pandemic. Available at: http://services.aap.org/en/news-room/news-releases/aap/2020/american-academy-of-pediatrics-raises-concern-about-childrens-nutrition-and-physical-activity-during-pandemic/. Accessed December 10, 2020

 

1232-0721-PN-VA

 

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

New Strategic Provider System launch delayed

In June, we announced that the new Strategic Provider System (SPS) would replace our legacy internal provider data management system in July 2021. Please be advised that the launch of SPS has been delayed and will not be implemented in July as originally announced. We will advise you of the new launch date in a future edition of Provider News.

 

Get ready for the change

 

The second phase of our improvement will be integration with Availity’s Provider Data Management (PDM) functionality, which will roll out in phases following the launch of SPS. Through this tool, providers will be able to view, maintain, update, and attest provider demographic information is accurate for Anthem (and other health plans) in one easy-to-use portal. Although the launch of SPS has been delayed, if your organization is not already registered on the Availity Portal, we strongly encourage you to get started right away. Your organization’s designated administrator can go to Availity.com to register and to find other helpful information about using Availity. Availity is Anthem’s secure provider portal platform where providers can enjoy the convenience of digital transactions including prior authorization submission, claims submission, and benefit and eligibility look-up.

 

1219-0721-PN-VA

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

New search option for cases submitted through Interactive Care Reviewer

Locating a case using Interactive Care Reviewer (ICR), Anthem Blue Cross and Blue Shield’s digital authorization tool just got easier.  We added the ICR Case Search tab within the tool so you can find cases submitted through ICR. Cases submitted through both ICR and other sources can still be located using the other search options: member, date range, reference/authorization request number or discharge date.

 

The steps to access ICR through the Availity Portal have not changed. You are required to have the Authorization & Referral Request role or the Authorization & Referral Inquiry role. Your organization’s Availity administrator can assign these roles.

 

  1. Log onto Availity’s home page with your unique user ID and password
  2. Select Patient Registration
  3. Select Authorizations & Referrals
  4. Select Authorization Inquiry
  5. Choose the Payer and Organization
  6. Accept the ICR Disclaimer
  7. Select Check Case Status from the ICR navigation bar

 

Here is what’s new

 

The ICR Inquiry dashboard displays the new ICR Case Search tab. This new option is currently available for users who have the Authorization & Referral Request role. Users with the Authorization & Referral Inquiry role will be able to access the ICR Case Search tab in mid-July. Until then, the additional search options are available.


To locate a case submitted through ICR, select the ICR Case Search tab then choose the criteria to complete your search.



You can use the additional search options to find cases submitted through both ICR and other sources.

 

Register for our monthly new user ICR webinar to learn about basic navigation and features:

ICR Webinar Registration

 

Or, you can visit the Custom Learning Center located on Availity Payer Spaces to access ICR navigation demonstrations and reference guides.

 

1233-0721-PN-VA

 

 

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Electronic claims response files

Anthem Blue Cross and Blue Shield (Anthem) uses Availity as our exclusive partner for managing all electronic data interchange (EDI) transactions.

 

When your organization’s claims are submitted either directly using practice management software or by your clearinghouse/vendor, it’s important for you to review and utilize all responses to understand where your claims are in the adjudication process and if any action is required.

 

Below is a summary of the process for electronic files, and the response reports that are returned by Availity.

 

Electronic file is submitted to Availity

 

  • Availity acknowledges receipt of file and validates for X12 format in a series of responses.

 

  • The series of initial responses indicate whether Availity successfully received and accepted an electronic file in the correct format.

 

  • If errors occur, the impacted electronic file will require resubmission to Availity.

 

  • If your organization uses a clearinghouse/vendor, they are responsible for reviewing these response files.

 

Health Insurance Portability and Accountability Act (HIPAA) and business validation

 

  • Electronic Batch Report (EBR) – This response acknowledges accepted claims and identifies claims with a HIPAA and business edits prior to routing for adjudication.

 

  • Impacted claims require resubmission to view on Payer Spaces Remittance Inquiry Tool and the (835) Electronic Remittance Advice. (Edit examples include – Invalid subscriber ID for the date of service and invalid billing and coding per industry standards)

 

  • Clearinghouses/vendors may provide their own version of this report to your organization.

 

Availity routes claims to payer (Anthem)

 

  • Delayed Payer Report (DPR) – This response file contains an additional level of editing by the membership adjudication system.

  • Currently, this response only returns for the Medicare/Medicaid lines of business.

 

  • The Commercial lines of business will return this response in the future, so look for forthcoming communications with the details.

 

  • Impacted claims require resubmission to view on payer spaces Remittance Inquiry Tool and the (835) Electronic Remittance Advice.

 

  • Clearinghouses/vendors may provide their own version of this report to your organization.

 

If you have further questions on the response reports, please contact Availity at 1-800-282-4548.

 

1203-0721-PN-VA

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Clinical quality in practice webinar series

Webinar

Overview

 

Join us throughout the year in a new Continuing Medical Education (CME) webinar series, as we share practices and success stories to overcoming barriers in achieving clinical quality goals, attaining better patient outcomes and improving Star ratings.

 

Program objectives

 

  • Learn strategies to help you and your healthcare team improve your performance across a range of clinical areas including telehealth, pharmacy measures, chronic disease monitoring, cancer screenings, documentation and more.

 

  • Apply the knowledge you gain from the webinars to improve your organization’s quality.

 

Attendees will receive one CME credit upon completion of a program evaluation at the conclusion of each webinar.

 

REGISTER HERE for our upcoming clinical quality webinars.

 

1230-0721-PN-VA   

 

Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

How to enroll in electronic funds transfer for faster remittance

Like the payroll direct deposit service that most businesses offer their employees, electronic funds transfer (EFT) is a digital payment solution that uses the automated clearinghouse (ACH) network to transmit healthcare payments from a health plan to a healthcare provider’s bank account. Health plans can use a provider’s banking information only to deposit funds, not to withdraw funds.

 

Anthem Blue Cross and Blue Shield expects providers to accept payment via EFT in lieu of paper checks. Providers can register or manage account changes for EFT via the CAQH enrollment tool called EnrollHub™. This tool will help eliminate the need for paper registration, reduce administrative time and costs and allows physicians and facilities to register with multiple payers at one time. By eliminating paper checks, EFT payments are deposited directly into your account faster.

 

Read more about going digital with Anthem in the Provider Digital Engagement Supplement available online.  Go to anthem.com, select Providers, under the Provider Resources heading select Forms and Guides.  Pick your state if you haven’t done so already.  From the Category drop down, select Digital Tools, then Provider Digital Engagement Supplement.

 

1172-0721-PN-VA

Coverage and Clinical GuidelinesAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Coverage guidelines effective October 1, 2021

Anthem Blue Cross and Blue Shield in Virginia and our affiliate, HealthKeepers, Inc., will implement the following new and revised coverage guidelines effective October 1, 2021.  These guidelines impact all our products – with the exception of Anthem HealthKeepers Plus (Medicaid), Medicare Advantage, the Commonwealth Coordinated Care Plus (Anthem CCC Plus) plan, and the Blue Cross and Blue Shield Service Benefit Plan (also called the Federal Employee Program or FEP).  Furthermore, the guidelines were among those recently approved at the Medical Policy and Technology Assessment Committee meeting held on May 13, 2021.

 

The services addressed in these coverage guidelines here and in the attachment under "Article Attachments" on the right will require authorization for all of our HealthKeepers, Inc. products – with the exception of Anthem HealthKeepers Plus (Medicaid), Medicare Advantage and the Commonwealth Coordinated Care Plus (Anthem CCC Plus) plan. A pre-determination can be requested for our PPO products. Please note that FEP is excluded from this requirement as well.

 

The guidelines addressed in this edition of Provider News are:

 

  • Gene Expression Profiling for Idiopathic Pulmonary Fibrosis (GENE.00057)

 

  • Selected Blood, Serum and Cellular Allergy and Toxicity Tests (LAB.00027)

 

  • Machine Learning Derived Probability Score for Rapid Kidney Function Decline (LAB.00041)

 

  • Technologies for the Evaluation of Skin Lesions (including Dermatoscopy, Epiluminescence Microscopy, Videomicroscopy, Ultrasonography) (MED.00004)

 

  • Eye Movement Analysis Using Non-Spatial Calibration for the Diagnosis of Concussion (MED.00137)

 

  • Laboratory Testing as an Aid in the Diagnosis of Heart Transplant Rejection (TRANS.00025)

 

1216-0721-PN-VA

Products & ProgramsAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Company to retire Blue Precision program at the end of the year

For more than a decade, Blue Precision – Anthem Blue Cross and Blue Shield’s physician transparency program – has recognized specialists for meeting or exceeding established quality and cost effectiveness measures.  Thank you to all those physicians participating in our networks and for the care you provide to our members.

 

Anthem is announcing that we have made the decision to retire our Blue Precision program effective December 31, 2021. Blue Precision recognition icons and other program information will be removed from anthem.com and our “Find Care” provider tool by January 1, 2022.

 

Going forward, Anthem will continue to focus and expand our consumer tools and content to assist members in making more informed and personalized healthcare decisions.  We look forward to working collaboratively with you in other physician programs to provide our members with continued access to affordable and quality healthcare. 

 

1202-0721-PN-VA

Federal Employee Program (FEP)Anthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Federal Employee Program® AIM radiology prior authorization review

Effective with dates of service on or after October 1, 2021, Anthem Blue Cross and Blue Shield Federal Employee Program (FEP) will transition all review of diagnostic imaging services to AIM Specialty Health® (AIM). These services will require prior authorization to determine medical necessity prior to rendering the service for Anthem federal employee members.

 

Your practice can benefit from participation in several ways, including:

 

  • Improving the clinical appropriateness of imaging services through the application of evidence-based guidelines in an efficient and effective review process. Anthem Federal Employee Program (FEP) will be utilizing the FEP medical policy to review for medical necessity. In the absence of a controlling FEP Medical Policy, medical necessity determinations will be made using Anthem coverage guidelines, and/or AIM clinical guidelines.

 

  • Maximizing a health plan’s network value through a wide range of solutions including provider assessment tools, cost and quality transparency and reporting.

 

  • Engaging consumers in understanding the range of choices they have in selecting imaging providers and increasing their ability to make informed decisions.

 

For services that are scheduled to begin on or after October 1, 2021, all providers must contact AIM to obtain pre-service review for the following non-emergency modalities:

 

  • Nuclear imaging, including myocardial perfusion imaging, cardiac blood pool imaging, infarct imaging and Positron Emission Tomography (PET) myocardial imaging
  • Computed Tomography (CT), including CT angiography, derived fractional flow reserve, structural CT and quantitative evaluation of coronary calcification
  • Magnetic Resonance Imaging (MRI)
  • Magnetic Resonance Angiography (MRA)
  • Magnetic Resonance Spectroscopy (MRS)
  • Functional MRI (fMRI)
  • Stress Echocardiography (SE)*
  • Resting Echocardiography (TTE)*
  • Transesophageal Echocardiography (TEE)*

 

How to submit a request for review

 

Starting September 20, 2021, providers can begin submitting requests for review with dates of service on or after October 1, 2021, or can verify order numbers using one of the following methods as a registered AIM portal provider:

 

How to register online

The AIM ProviderPortalSM is available 24/7, fully interactive, and processes requests in real-time using clinical criteria. To register, go to https://aimspecialtyhealth.com/providerportal/. Registration opens September 20, 2021.

 
How to register by phone

 

Call AIM Specialty Health toll-free at 866-789-0397, Monday through Friday between 7 a.m. to 7 p.m. CT.

 

For more information about the radiology program and to help your practice get started, go to: http://www.aimprovider.com/radiology.This website can also help you learn more about provider access to useful information and tools such as order entry checklists and clinical guidelines.

 

Anthem Federal Employee Program values your participation in our network, as well as the services you provide. We look forward to working with you to help improve the health of our members.

 

1207-0721-PN-VA

PharmacyAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Certain specialty medication precertification requests may require additional documentation

As part of our ongoing quality improvement efforts, Anthem Blue Cross and Blue Shield is updating our precertification processes for certain specialty medications. Effective August 2021, we may request additional documentation for impacted medications to determine medical necessity.

 

Upon request, providers shall submit documentation from the member’s medical record for each policy question flagged for documentation. A denial may result if documentation does not support medical necessity.

 

Should you have any questions, please refer to the Clinical Criteria policy website at https://www.anthem.com/ms/pharmacyinformation/clinicalcriteria.html for specific medication criteria details, including documentation requirements.

 

Impacted Policy

Impacted Medication(s)

ING-CC-0153: Adakveo (crizanlizumab)

Adakveo

ING-CC-0065: Agents for Hemophiilia A and von Willebrand Disease

Advate, Adynovate, Afstyla, Alphanate, Eloctate, Esperoct, Helixate FS, Hemlibra, Hemofil-M, Humate-P, Jivi, Koate-DVI, Kogenate FS, Kovaltry, Monoclate-P, Novoeight, Nuwiq, Obizur, Recombinate, Wilate, Xyntha

ING-CC-0148: Agents for Hemophilia B

Alphanine SD, Alprolix, Bebulin, Benefix, Idelvion, Ixinity, Mononine, Profilnine SD, Rebinyn, Rixubis

ING-CC-0025: Aldurazyme (laronidase)

Aldurazyme

ING-CC-0073: Alpha-1 Proteinase Inhibitor Therapy

Aralast, Glassia, Prolastin-C, Zemaira

ING-CC-0028: Benlysta (belimumab)

Benlysta

ING-CC-0012: Brineura (cerliponase alfa)

Brineura

ING-CC-0137: Cablivi (caplacizumab-yhdp)

Cablivi

ING-CC-0041: Complement Inhibitors

Soliris, Ultomiris

ING-CC-0081: Crysvita (burosumab-twza)

Crysvita

ING-CC-0035: Duopa (carbidopa and levodopa enteral suspension)

Duopa

ING-CC-0029: Dupixent (dupilumab)

Dupixent

ING-CC-0069: Egrifta (tesamorelin)

Egrifta

ING-CC-0024: Elaprase (idursufase)

Elaprase

ING-CC-0173: Enspryng (satralizumab-mwge)

Enspryng

ING-CC-0051: Enzyme Replacement Therapy for Gaucher Disease

Cerezyme, Elelyso, Vpriv

ING-CC-0044: Exondys 51 (eteplirsen)

Exondys 51

ING-CC-0021: Fabrazyme (agalsidase beta)

Fabrazyme

ING-CC-0068: Growth hormone

Genotropin, Humatrope, Norditropin, Nutropin AQ, Omnitrope, Saizen, Serostim, Zomacton, Zorbtive

ING-CC-0034: Hereditary Angioedema Agents

Berinert, Cinryze, Firazyr, Haegarda, Kalbitor, Ruconest, Takhzyro

ING-CC-0188: Imcivree (setmelanotide)

Imcivree

ING-CC-0070: Jetrea (ocriplasmin)

Jetrea

ING-CC-0037: Kanuma (sebelipase alfa)

Kanuma

ING-CC-0057: Krystexxa (pegloticase)

Krystexxa

ING-CC-0018: Lumizyme (alglucosidase alfa)

Lumizyme

ING-CC-0013: Mepsevii (vestronidase alfa)

Mepsevii

ING-CC-0043: Monoclonal Antibodies to Interleukin-5

Cinqair, Fasenra, Nucala

ING-CC-0023: Naglazyme (galsulfase)

Naglazyme

ING-CC-0111: Nplate (romiplostim)

Nplate

ING-CC-0082: Onpattro (patisiran)

Onpattro

ING-CC-0077: Palynziq (pegvaliase-pqpz)

Palynziq

ING-CC-0049: Radicava (edaravone)

Radicava

ING-CC-0156: Reblozyl (luspatercept)

Reblozyl

ING-CC-0159: Scenesse (afamelanotide)

Scenesse

ING-CC-0149: Select Clotting Agents for Bleeding Disorders

Feiba, Novoseven

ING-CC-0079: Strensiq (asfotase alfa)

Strensiq

ING-CC-0008: Subcutaneous Hormonal Implants

Testopel

ING-CC-0084: Tegsedi (inotersen)

Tegsedi

ING-CC-0162: Tepezza (teprotumumab-trbw)

Tepezza

ING-CC-0170: Uplizna (inebilizumab)

Uplizna

ING-CC-0172: Viltepso (viltolarsen)

Viltepso

ING-CC-0022: Vimizim (elosulfase alfa)

Vimizim

ING-CC-0152: Vyondys 53 (golodirsen)

Vyondys 53

ING-CC-0017: Xiaflex (clostridial collagenase histolyticum) injection

Xiaflex

ING-CC-0033: Xolair (omalizumab)

Xolair

 

1204-0721-PN-VA

PharmacyAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

UPDATE: Site of Care medical necessity reviews for long-acting colony-stimulating factors will no longer go into effect on August 1, 2021

This is an update to the article published in the April 2021 edition of Provider News regarding site of care medical necessity reviews for long-acting colony-stimulating factors.

 

The program will not be implemented on August 1, 2021. Medical necessity review of the site of care for the following long acting colony-stimulating factors for oncology indications will not be required beginning August 1, 2021, as originally communicated.

 

  • Neulasta® and Neulasta Onpro® (pegfilgrastim)
  • Fulphila® (pegfilgrastim-jmdb)
  • Udenyca® (pegfilgrastim-cbqv)
  • Ziextenzo® (pegfilgrastim-bmez)
  • Nyvepria™ (pegfilgrastim-apgf)

 

There will be no changes for ordering providers who submit prior authorization requests for the hospital outpatient site of care for these medications for dates of service on or after August 1, 2021.

 

Providers should continue to verify eligibility and benefits for all members prior to rendering services.

 

If you have questions, please call the Provider Service phone number on the member’s ID card.  

 

1210-0721-PN-VA

PharmacyAnthem Blue Cross and Blue Shield | CommercialJuly 1, 2021

Updates for specialty pharmacy are available

Prior authorization updates

 

Effective for dates of service on and after October 1, 2021, the following specialty pharmacy codes from current or new clinical criteria documents will be included in our prior authorization review process.

 

The Health Plan requires that claims for injection services performed in the office setting must include the applicable HCPCS J-code, Q-code, or S-code, with the corresponding National Drug Code (NDC), for the injected substance. This requirement is consistent with CMS guidelines. A covered drug will not be eligible for reimbursement when the NDC is not reported on the same claim.

 

Please note, inclusion of National Drug Code on your claim will help expedite claim processing of drugs billed with a Not Otherwise Classified (NOC) code.

 

Access the Clinical Criteria information.

 

For Anthem Blue Cross and Blue Shield along with our affiliate HealthKeepers, Inc. prior authorization clinical review of these specialty pharmacy drugs will be managed by Anthem. Drugs used for the treatment of Oncology will still require pre-service clinical review by AIM Specialty Health® (AIM), a separate company.  This applies to members with Preferred Provider Organization (PPO), HealthKeepers (HMO), POS AdvantageOne, and Act Wise (CDH plans).

 

Clinical Criteria

HCPCS or CPT Code(s)

Drug

*ING-CC-0195

J3490, J9999, C9399, J3590

Abecma

* Non-oncology use is managed by the medical specialty drug review team.

** Oncology use is managed by AIM.

 

Step therapy updates

 

Effective for dates of service on and after October 1, 2021, the following specialty pharmacy codes from current or new clinical criteria documents will be included in our existing specialty pharmacy medical step therapy review process. 

 

Access the Clinical Criteria information.

 

For Anthem Blue Cross and Blue Shield and HealthKeepers, Inc., prior authorization clinical review of these specialty pharmacy drugs will be managed by Anthem. Drugs used for the treatment of Oncology will still require pre-service clinical review by AIM Specialty Health® (AIM), a separate company.


This applies to members with Preferred Provider Organization (PPO), HealthKeepers (HMO), POS AdvantageOne, and Act Wise (CDH plans).

Clinical Criteria

Status

Drug(s)

HCPCS Codes

ING-CC-0020

Non-preferred

Tysabri

J2323

 

1221-0721-PN-VA

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Reimbursement policy: Modifier 90; reference (outside) laboratory and pass-through billing

New Policy

Modifier 90: Reference (outside) laboratory and pass-through billing

(Effective 10/01/21)

 

Please note, this communication applies to Anthem HealthKeepers Plus offered by HealthKeepers, Inc.

 

HealthKeepers, Inc. does not allow pass-through billing for lab services. Claims appended with Modifier 90 and an office place of service will be denied unless provider, state, federal or CMS contracts and/or requirements indicate otherwise.

 

Reimbursement will be made directly to the laboratory that performed the clinical diagnostic laboratory test based on 100% of the applicable fee schedule or contracted/negotiated rate. 

 

Modifier 90 is defined as when laboratory procedures are performed by a party other than the treating or reporting physician or other qualified healthcare professional. The procedure may be identified by adding Modifier 90 to the usual procedure number.

 

For additional information, please review the Modifier 90: Reference (outside) laboratory and pass-through billing reimbursement policy at https://mediproviders.anthem.com/va.

 

AVA-NU-0348-21

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Attention facilities: Sending admission, discharge and transfer data to HealthKeepers, Inc. results in improved care management for Anthem HealthKeepers Plus patients

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

The Centers for Medicare & Medicaid Services (CMS) issued an Interoperability and Patient Access Policy to reduce the burden of certain administrative processes. The CMS policy requires providers to implement application programming interfaces (APIs) to improve the electronic exchange of healthcare data between patient, provider and payer. The policy reiterates that in partnership with the Office of the National Coordinator for Health Information (ONC), CMS identified Health Level 7® (HL7) as the foundational standard to support data exchange via secure API. Implementation of this CMS mandate is expected by July 1, 2021.

 

The Clinical Data Acquisition Group for HealthKeepers, Inc. integrates admission, discharge and transfer (ADT) data from facility providers, health information exchanges and third-party aggregators. ADT data exchange helps HealthKeepers, Inc.:

 

  • Better support members with care coordination and discharge planning — leading to healthier outcomes for our members, your patients.
  • Proactively manage care transitions to avoid waste.
  • Close care gaps and educate members about appropriate care settings.

 

HealthKeepers, Inc. would like to digitally exchange HL7 ADT messaging data for our members using secure data collection and transmission capabilities currently in use by facility systems. Facilities with network connections through vendors or health information exchanges can integrate ADT data with HealthKeepers, Inc. through these channels as well. Near real-time HL7 ADT messaging data — or at least within 24 hours of admission, discharge or transfer — enables HealthKeepers, Inc. to most effectively manage care transitions.

 

Email the Clinical Data and Analytics team at ADT_Intake@Anthem.com to get started today.

 

If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.

 

AVA-NU-0356-21

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Coding spotlight: Mental disorders in childhood

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

Mental disorders among children may cause serious changes in the way children typically learn, behave or handle their emotions, which cause distress and problems getting through the day. Healthcare professionals use the guidelines in the American Psychiatric Association’s Diagnostic and Statistical Manual, Fifth Edition (DSM-5),1 to help diagnose mental health disorders in children.

 

The most common mental disorders of childhood and adolescence fall into the following categories:

 

  • Anxiety disorders (generalized anxiety disorder, obsessive-compulsive disorder, panic disorder, phobic disorder)
  • Depression
  • Posttraumatic stress disorder (PTSD)
  • Separation anxiety disorder
  • Social anxiety disorder
  • Obsessive-compulsive disorder
  • Bipolar disorder
  • Disruptive behavioral disorders (attention-deficit/hyperactivity disorder ADHD, conduct disorder, and oppositional defiant disorder)
  • Eating disorders
  • Schizophrenia (less common).

 

Other conditions and concerns that affect children’s learning, behavior and emotions include learning and developmental disabilities, autism, and risk factors like substance use and self-harm.


ICD-10-CM coding

 

  • Chapter 5 of the ICD-10-CM code set categorizes mental disorders.
  • Codes from chapter 5 are assigned based on the express documentation of the provider’s clinical judgment regarding the patient’s mental or behavioral disorder(s). The codes are not assigned based on symptoms, signs, or abnormal clinical laboratory findings.

 

Affective disorders

 

Major depressive disorder (MDD) is classified in ICD-10-CM as:

 

  • F32: Major depressive disorder, single episode
  • F33: Major depressive disorder, recurrent

 

When documenting major depressive disorder, keep in mind that proper and specific coding requires clear documentation of the:

  • Episode: single versus recurrent.
  • Severity: mild, moderate, or severe.
  • Psychotic features, when present.
  • Status of remission as either partial or full.

 

Remember to document any established causality between multiple mental health conditions. For example:

 

  • Suppose the patient has a diagnosis of depression and a diagnosis of anxiety with a causal relationship between the two conditions. In such cases, documentation must establish the relationship by stating depression with, due to, or related to anxiety

 

ICD-10-CM classifies bipolar disorders under the following categories

 

  • F30: Manic episode (bipolar disorder, single manic episode, and mixed affective episode)
  • F31: Bipolar disorder (manic-depressive illness, manic-depressive psychosis, and manic-depressive reaction)
  • F34: Persistent mood affective disorders (cyclothymic disorder and dysthymic disorder)
  • F39: Unspecified mood affective disorder (affective psychosis not otherwise specified).

 

Nonpsychotic mental disorders

 

Anxiety, dissociative, stress-related, somatoform and other nonpsychotic mental disorders are classified in categories F40 to F48.

 

Anxiety disorders are classified in ICD-10-CM under the following categories:

 

  • F40: Phobic anxiety disorders
  • F41: Other anxiety disorders
  • F42: Obsessive-compulsive disorder.

 

Reactions to stress

 

ICD-10-CM provides category F43 for coding reactions to severe stress and adjustment disorders. Code F43.0, Acute stress reaction, classifies acute reaction to stress, including acute crisis reaction, crisis state, and psychic shock.

 

Posttraumatic stress disorder (PTSD) is classified in ICD-10-CM to subcategory F43.1, with fifth-characters for unspecified, acute, or chronic.

 

Adjustment disorders are classified to subcategory F43.2, with the fifth-character axis being the nature of the reaction, such as anxiety, depression, or other symptoms. For example:

 

  • F43:24: Child adopted from a foreign country, suffering from culture shock with conduct disturbance.

 

Behavioral syndromes associated with physiological disturbances and physical factors

 

Categories F50 to F59 are devoted to behavioral syndromes associated with physiological disturbances and physical factors. These codes are not assigned when the conditions are present due to mental disorders classified elsewhere or organic in origin. This grouping includes, for example:

 

  • F50.: Eating disorders (such as anorexia nervosa and bulimia nervosa)
  • F51.: Sleep disorders, not due to a substance or known physiological condition
  • F54*: Psychological and behavioral factors associated with disorders or diseases classified elsewhere
  • F59:  Unspecified behavioral syndromes associated with physiological disturbances and physical factors

 

* Code F54 classifies psychological and behavioral factors associated with diseases classified elsewhere. Typical conditions that are often associated with code F54 include asthma and dermatitis.

 

Schizophrenic disorders

 

  • Those types of disorders are classified in category F20, with a fourth character indicating the type of schizophrenia.

 

  • The codes from category F20 are followed by an excludes one note indicating they should not be reported with codes classifying a brief psychotic disorder (F23) , cyclic schizophrenia (F25.0), schizoaffective disorder (F25-F25.9) and schizophrenic reaction not otherwise specified (NOS) (F23).

 

  • Assign code F20.9, Schizophrenia, unspecified, for chronic schizophrenia with acute exacerbation. The existing ICD-10-CM codes for schizophrenia do not differentiate severity or an acute exacerbation (AHA Coding Clinic, Second Quarter 2019, p.32).

 

Attention deficit hyperactivity disorder (ADHD)

 

ICD-10-CM codes for ADHD include:

 

  • F90.0: Attention-deficit hyperactivity disorder, predominantly inattentive type.
  • F90.1: Attention-deficit hyperactivity disorder, predominantly hyperactive type.
  • F90.2: Attention-deficit hyperactivity disorder, combined type.
  • F90.8: Attention-deficit hyperactivity disorder, other types.
  • F90.9: Attention-deficit hyperactivity disorder, unspecified type.

 

The ADHD diagnosis may not be established at the time of the initial physician office visit. Therefore, it may take two or more visits before the diagnosis is confirmed or ruled out. ICD-10-CM outpatient coding guidelines specify not to assign a diagnosis code when documented as rule out, working diagnosis or other similar terms indicating uncertainty.

 

Instead, the outpatient coding guidelines instruct to code the condition(s) to the highest degree of certainty for that encounter/visit, requiring the use of codes that describe symptoms, signs or another reason for the visit.

 

History codes (categories Z80 to Z87) may be used as secondary codes if the historical condition or family history impacts current care or influences treatment. Personal and family history of ADHD has an impact on the clinical assessment of an individual for this disorder; the ICD-10-CM codes to report the history of ADHD in an individual include:

 

  • Z86.59: Personal history of other mental and behavioral disorders.
  • Z81.8:   Family history of other mental and behavioral disorders.

 

Psychosocial circumstances

 

ICD-10-CM provides codes for behaviors that are not classified as behavioral disorders, such as:

 

  • R41.840:  Attention and concentration deficit
  • R45.83:   Excessive crying of child, adolescent, or adult
  • R45.87:   Impulsiveness
  • R46.81:   Obsessive-compulsive behavior.

 

Resources

 

1 American Psychiatric Association’s Diagnostic and Statistical Manual, Fifth Edition (DSM-5)

 

If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 1‑800‑901‑0020 or Anthem CCC Plus Provider Services at 1‑855‑323‑4687.

 

AVA-NU-0358-21 

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

What matters most: Improving the patient experience

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

What Matters Most: Improving the Patient Experience is an online course for providers and office staff that addresses gaps in care and offers approaches to communication with patients. This course is available at no cost and is eligible for one CME credit by the American Academy of Family Physicians.

 

The What Matters Most training can be accessed at www.patientexptraining.com.

 

If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.

 

AVA-NU-0365-21

 

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Resources to support your diverse patient panel

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) by HealthKeepers, Inc.

 

As patient panels grow more diverse and needs become more complex, providers and office staff need more support to help address patients’ needs. HealthKeepers, Inc. wants to help.


Cultural competency resources


Here is an overview of the cultural competency resources available on our provider website.

 

Cultural Competency and Patient Engagement includes:

 

The impact of culture and cultural competency on healthcare.

 

A cultural competency continuum, which can help providers assess their level of cultural competency.

 

Disability competency and information on the Americans with Disabilities Act (ADA).

 

Caring for Diverse Populations Toolkit includes:

 

Comprehensive information, tools and resources to support enhanced care for diverse patients and mitigate barriers.

 

Materials that can be printed and made available for patients in provider offices.

 

Regulations and standards for cultural and linguistic services.

 

My Diverse Patients offers:

 

A comprehensive repository of resources to providers to help support the needs of diverse patients and address disparities.

 

Courses with free continuing education credit through the American Academy of Family Physicians.

 

Free accessibility from any device (for example, desktop computer, laptop, phone or tablet), no account or login required.


To access these resources, go to https://providers.anthem.com/va > Manuals, Directories, Training & More > Anthem HealthKeepers Plus Manuals, Directories, Training & Resources.

 

In addition, providers can access Stronger Together, which offers free resources to support the diverse health needs of all people where they live, learn, work and play. These resources were created by our parent company in collaboration with national organizations and are available for you to share with your patients and communities.

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Prevalent non-English languages (based on population data)

 

Like you, HealthKeepers, Inc. wants to effectively serve the needs of diverse patients. It’s important for us all to be aware of the cultural and linguistic needs of our communities, so we are sharing recent data about the prevalent non-English languages spoken by 5% or 1,000 individuals in Virginia.1

 

Prevalent non-English languages in VA

Spanish

Arabic

 

Language support services

 

As a reminder, HealthKeepers, Inc. provides language assistance services for our members with limited English proficiency (LEP) or hearing, speech, or visual impairments. Please see the provider manual for details on what is available and how to access resources. In addition, the cultural competency resources shared above provide guidance on communicating and serving diverse populations effectively.

 

1 Source: American Community Survey, 2019 American Community Survey 1-Year Estimates, Table B16001, generated 10/04/2020.

 

AVA-NU-0369-21

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Suicide prevention and intervention: What you need to know

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

You may be surprised to learn that suicide is currently the 10th leading cause of death in the United States. In 2017 alone, there were an estimated 1.4 million suicide attempts by Americans. As staggering as these numbers are, we’d like to focus on what can be done to mitigate these statistics. The front lines in the battle against suicide are prevention and intervention. According to the CDC, suicide prevention should incorporate reducing factors that increase risk and increasing factors that help with resilience and/or coping.

 

Please read through the information below that can be used to both prevent and intervene when it comes to suicide and your Anthem HealthKeepers Plus patients.


Suicide statistics

 

While the following statistics may be distressing, awareness plays a big role in solving this issue:

 

  • Nearly 45,000 lives were lost to suicide in 2016.
  • Suicide rates went up more than 30% in half of U.S. states since 1999.
  • There was a significant rise in suicide rate among youth ages 10 to 14.
  • Suicide is the second leading cause of death for people 10 to 34 years of age.
  • Men are more likely to use more lethal methods, such as firearms or suffocation, while women are more likely to attempt suicide by poisoning or prescription overdose.
  • American Indian/Alaska Native youth and middle-aged persons have the highest rate of suicide.


Risk factors

Understanding who is at risk is vital to suicide prevention/intervention. The following traits are risk indicators:

 

  • Depression, other mental disorders or substance use disorder
  • Chronic pain
  • A prior suicide attempt
  • Family history of a mental disorder, substance use or suicide
  • Family violence, including physical or sexual abuse
  • Having guns or other firearms in the home
  • Having recently been released from prison or jail
  • Being exposed to others' suicidal behavior, such as that of family members, peers or celebrities

Warning signs

  • Talking about wanting to die or to kill oneself
  • Looking for a way to kill oneself, such as searching online or buying a gun
  • Talking about feeling hopeless or having no reason to live
  • Talking about feeling trapped or in unbearable pain
  • Talking about being a burden to others
  • Increasing the use of alcohol or drugs
  • Acting anxious or agitated; behaving recklessly
  • Sleeping too little or too much
  • Withdrawing or feeling isolated
  • Showing rage or talking about seeking revenge
  • Displaying extreme mood swings

How to help someone at risk

  • Ask the question, “Are you thinking of killing yourself?”
  • Keep them safe from harming or endangering themselves.
  • Be there and promote a connectedness.
  • Help them connect to resources.
  • Follow up with your patient after determining they are at risk.


New evidence-based practice for healthcare providers

  • Healthcare providers can help prevent suicide when they understand the risk factors and use evidence‑based treatments and use evidence-based treatments nad therapies.

 

  • The Joint Commission recommends screening all patients in all medical settings for suicide risk using validated, population-, and setting-specific tools.

 

  • It is no longer acceptable to contract for safety with patients; you need to remove or ensure safe storage of potentially lethal items.

 

  • Familiarize yourself with the social media outlets in order to identify suicidal content and get help for the person posting the message. Websites such as Instagram, Facebook, Snapchat, Tumblr, Twitter, and YouTube have built-in safety tools.


Be familiar with the resources

  • National Suicide Prevention Lifeline: 800-273-TALK (8255) — This is a free, 24-hour hotline available to anyone in suicidal crisis or emotional distress. Callers are routed to the closest crisis center within Lifeline’s network of more than 160 centers.

 

  • Suicide Prevention Resource Center (SPRC) — SPRC provides technical assistance, training, and materials to assist states, tribes, campuses, organizations, professionals, and stakeholders develop suicide prevention programs, interventions, and policies. SPRC also acts as Secretariat to the National Action Alliance for Suicide Prevention.

 

  • National Action Alliance for Suicide Prevention — This is a public/private partnership that advances the National Strategy for Suicide Prevention through the work of nearly 200 organizations.

 

  • Behavioral Health Treatment Services Locator — This tool is a directory of mental health and substance use treatment facilities in the United States and United States territories.

 

  • Garrett Lee Smith Suicide Prevention Program — The purpose of this program is to support states and tribes with implementing youth suicide prevention and early intervention strategies in schools, educational institutions, juvenile justice systems, substance use programs, mental health programs, foster care systems, and other child- and youth-serving organizations.

 

  • Tribal Technical Assistance Center (TTAC) — The TTAC provides culturally relevant, evidence-based, holistic technical assistance to support native communities who seek to address mental and substance use disorders and suicide.

 

Additional resources

 

 

 

 

If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.

References:

  1. American Foundation for Suicide Prevention (2019). Suicide Statistics. Retrieved from:

https://afsp.org/about-suicide/suicide-statistics.

  1. Centers for Disease Control and Prevention (2018). Suicide: Prevention strategies. Retrieved from https://cdc.gov/violenceprevention/suicide/prevention.html.
  2. National Institute of Mental Health (2017, May). Mental health information. NIH. Retrieved from

https://nimh.nih.gov/health/index.shtml.

  1. Substance Abuse and Mental Health Services Administration (n.d). SAMHSA. Retrieved from gov.
  2. Suicide Prevention Lifeline. National Suicide Prevention Lifeline. Retrieved from https://suicidepreventionlifeline.org.

 

AVA-NU-0380-21 

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Prior authorization requirement changes effective September 1, 2021

 Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

Summary of change

 

Effective September 1, 2021, prior authorization (PA) requirements will change for the following codes. The medical codes listed below will require PA by HealthKeepers, Inc. for Anthem HealthKeepers Plus members. Federal and state law, as well as state contract language and CMS guidelines, including definitions and specific contract provisions/exclusions, take precedence over these PA rules and must be considered first when determining coverage. Noncompliance with new requirements may result in denied claims.

 

PA requirements will be added to the following:

 

  • 0203U — Autoimmune (inflammatory bowel disease), mRNA, gene expression profiling by quantitative RT-PCR, 17 genes (15 target and 2 reference genes), whole blood, reported as a continuous risk score and classification of inflammatory bowel disease aggressiveness
  • 0208U — Oncology (medullary thyroid carcinoma), mRNA, gene expression analysis of 108 genes, utilizing fine needle aspirate, algorithm reported as positive or negative for medullary thyroid carcinoma
  • 0230U — Androgen receptor (AR) (for example, spinal and bulbar muscular atrophy, Kennedy disease, X chromosome inactivation), full sequence analysis, including small sequence changes in exonic and intronic regions, deletions, duplications, short tandem repeat (STR) expansions, mobile element insertions, and variants in non-uniquely mappable regions
  • 0231U — Calcium voltage-gated channel subunit alpha 1A (CACNA1A) (for example, spinocerebellar ataxia), full gene analysis, including small sequence changes in exonic and intronic regions, deletions, duplications, STR gene expansions, mobile element insertions, and variants in non-uniquely mappable regions
  • 0232U — Cystatin B (CSTB) (for example, progressive myoclonic epilepsy type 1A, Unverricht-Lundborg disease), full gene analysis, including small sequence changes in exonic and intronic regions, deletions, duplications, STR expansions, mobile element insertions, and variants in non-uniquely mappable regions
  • 0233U — Frataxin (FXN) (for example, Friedreich ataxia), gene analysis, including small sequence changes in exonic and intronic regions, deletions, duplications, STR expansions, mobile element insertions, and variants in non-uniquely mappable regions
  • 0234U — Methyl CpG binding protein 2 (MECP2) (for example, Rett syndrome), full gene analysis, including small sequence changes in exonic and intronic regions, deletions, duplications, mobile element insertions, and variants in non-uniquely mappable regions
  • 0235U — Phosphatase and tensin homolog (PTEN) (for example, Cowden syndrome, PTEN hamartoma tumor syndrome), full gene analysis, including small sequence changes in exonic and intronic regions, deletions, duplications, mobile element insertions, and variants in non-uniquely mappable regions
  • 0236U — Survival of motor neuron 1, telomeric (SMN1) and survival of motor neuron 2, centromeric (SMN2) (for example, spinal muscular atrophy) full gene analysis, including small sequence changes in exonic and intronic regions, duplications and deletions, and mobile element insertions
  • 0238U — Oncology (Lynch syndrome), genomic DNA sequence analysis of MLH1, MSH2, MSH6, PMS2, and EPCAM, including small sequence changes in exonic and intronic regions, deletions, duplications, mobile element insertions, and variants in non-uniquely mappable regions
  • 0620T — Endovascular venous arterialization, tibial or peroneal vein, with transcatheter placement of intravascular stent graft(s) and closure by any method, including percutaneous or open vascular access, ultrasound guidance for vascular access when performed, all catheterization(s) and intraprocedural roadmapping and imaging guidance necessary to complete the intervention, all associated radiological supervision and interpretation, when performed
  • 33995 — Insertion of ventricular assist device, percutaneous, including radiological supervision and interpretation; right heart, venous access only
  • 58999 — Unlisted Proc, Female Genital System (Nonobstetrical)
  • 81191 — Neurotrophic receptor tyrosine kinase 1 (NTRK1) (for example, solid tumors) translocation analysis
  • 81192 — Neurotrophic receptor tyrosine kinase 2 (NTRK2) (for example, solid tumors) translocation analysis
  • 81193 — Neurotrophic receptor tyrosine kinase 3 (NTRK3) (for example, solid tumors) translocation analysis
  • 81194 — Neurotrophic-tropomyosin receptor tyrosine kinase 1, 2, and 3 (NTRK) (for example, solid tumors) translocation analysis
  • 81279 — Janus kinase 2 (JAK2) (for example, myeloproliferative disorder) targeted sequence analysis (for example, exons 12 and 13)
  • 81338 — MPL proto-oncogene, thrombopoietin receptor (MPL) (for example, myeloproliferative disorder) gene analysis; common variants (for example, W515A, W515K, W515L, W515R)
  • 81339 — MPL proto-oncogene, thrombopoietin receptor (MPL) (for example, myeloproliferative disorder) gene analysis; sequence analysis, exon 10
  • 81351 — Tumor protein 53 (TP53) (for example, Li-Fraumeni syndrome) gene analysis; full gene sequence
  • 81352 — Tumor protein 53 (TP53) (for example, Li-Fraumeni syndrome) gene analysis; targeted sequence analysis (for example, 4 oncology)
  • 81353 — Tumor protein 53 (TP53) (for example, Li-Fraumeni syndrome) gene analysis; known familial variant
  • 81546 — Oncology (thyroid), mRNA, gene expression analysis of 10,196 genes, utilizing fine needle aspirate, algorithm reported as a categorical result (for example, benign or suspicious)
  • C1787 — Patient programmer, neurostimulator
  • C1820 — Generator, neurostimulator (implantable), with rechargeable battery and charging system
  • C1883 — Adaptor/extension, pacing lead or neurostimulator lead (implantable)
  • G0068 — Professional services for the administration of antiinfective, pain management, chelation, pulmonary hypertension, and/or inotropic infusion drug(s) for each infusion drug administration calendar day in the individual's home, each 15 minutes
  • G0069 — Professional services for the administration of subcutaneous immunotherapy for each infusion drug administration calendar day in the individual's home, each 15 minutes
  • G0070 — Professional services for the administration of chemotherapy for each infusion drug administration calendar day in the individual's home, each 15 minutes
  • G0088 — Professional services, initial visit, for the administration of anti-infective, pain management, chelation, pulmonary hypertension, inotropic, or other intravenous infusion drug or biological (excluding chemotherapy or other highly complex drug or biological) for each infusion drug administration calendar day in the individual's home, each 15 minutes
  • G0089 — Professional services, initial visit, for the administration of subcutaneous immunotherapy or other subcutaneous infusion drug or biological for each infusion drug administration calendar day in the individual's home, each 15 minutes
  • G0090 — Professional services, initial visit, for the administration of intravenous chemotherapy or other highly complex infusion drug or biological for each infusion drug administration calendar day in the individual's home, each 15 minutes


To request PA, you may use one of the following methods:

 

  • Web: Once logged in to Availity* at http://availity.com, select Patient Registration > Authorizations & Referrals, then choose Authorizations or Auth/Referral Inquiry, as appropriate.
  • Fax: 800-964-3627
  • Phone: 800-901-0020

 

Not all PA requirements are listed here. Detailed PA requirements are available to contracted providers via the provider website at https://providers.anthem.com/va > Login. Contracted and noncontracted providers who are unable to access the provider website may call Provider Services for assistance with PA requirements at:

 

  • Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020.
  • Anthem CCC Plus Provider Services at 855‑323‑4687.

 

AVA-NU-0381-21

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Prior authorization requirement changes for medical codes 0205U, 0209U, and 0218U effective September 1, 2021

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

Effective September 1, 2021, prior authorization (PA) requirements will change for 0205U, 0209U, and 0218U. The medical codes listed below will require PA from HealthKeepers, Inc. for our members. Federal and state law, as well as state contract language and CMS guidelines, including definitions and specific contract provisions/exclusions, take precedence over these PA rules and must be considered first when determining coverage. Noncompliance with new requirements may result in denied claims.

 

PA requirements will be added to the following:

 

Utilization Management Authorization Rule Operations Workgroup item 1327 (UM AROW 1327)

 

  • 0205U — ophthalmology (age-related macular degeneration), analysis of 3 gene variants (2 CFH gene, 1 ARMS2 gene), using PCR and MALDI-TOF, buccal swab, reported as positive or negative for neovascular age-related macular-degeneration risk associated with zinc supplements
  • 0209U — cytogenomic constitutional (genome-wide) analysis, interrogation of genomic regions for copy number, structural changes and areas of homozygosity for chromosomal abnormalities
  • 0218U — neurology (muscular dystrophy), DMD gene sequence analysis, including small sequence changes, deletions, duplications, and variants in non-uniquely mappable regions, blood or saliva, identification and characterization of genetic variants

 

To request PA, you may use one of the following methods:

 

 

Not all PA requirements are listed here. Detailed PA requirements are available to contracted providers by accessing the provider self-service tool through the Availity* Portal at https://www.availity.com or by going to the provider website at https://providers.anthem.com/va > Login. Contracted and noncontracted providers unable to access Availity can call Provider Services for assistance with PA requirements:

 

  • Anthem HealthKeepers Plus, Medallion Provider Services: 800‑901‑0020
  • Anthem CCC Plus Provider Services: 855‑323‑4687

 

* Availity, LLC is an independent company providing administrative support services on behalf of HealthKeepers, Inc.

 

AVA-NU-0382-21

 

 

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Prior authorization requirement changes for multiple medical codes effective September 1, 2021

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus offered by HealthKeepers, Inc.

 

Effective September 1, 2021, prior authorization (PA) requirements will change for multiple codes. The medical codes listed below will require PA by HealthKeepers, Inc. for our members. Federal and state law, as well as state contract language and CMS guidelines, including definitions and specific contract provisions/exclusions, take precedence over these PA rules and must be considered first when determining coverage. Noncompliance with new requirements may result in denied claims.

 

PA requirements will be added to the following:

 

Utilization Management Authorization Rule Operations Workgroup item 1837 (UM AROW 1837)

 

  • 0045U — oncology (breast ductal carcinoma in situ), mRNA, gene expression profiling by real-time RT-PCR of 12 genes (7 content and 5 housekeeping), utilizing formalin-fixed paraffin-embedded tissue, algorithm reported as recurrence score
  • 0153U — oncology (breast), mRNA, gene expression profiling by next-generation sequencing of 101 genes, utilizing formalin-fixed paraffin-embedded tissue, algorithm reported as a triple negative breast cancer clinical subtype(s) with information on immune cell involvement
  • 0244U — oncology (solid organ), DNA, comprehensive genomic profiling, 257 genes, interrogation for single-nucleotide variants, insertions/deletions, copy number alterations, gene rearrangements, tumor-mutational burden and microsatellite instability, utilizing formalin-fixed paraffin-embedded tumor tissue
  • 81404 — molecular pathology procedure level 5
  • 81414 — cardiac ion channelopathies (for example, Brugada syndrome, long QT syndrome, short QT syndrome, catecholaminergic polymorphic ventricular tachycardia); duplication/deletion gene analysis panel, must include analysis of at least 2 genes, including KCNH2 and KCNQ1
  • 81439 — hereditary cardiomyopathy (for example, hypertrophic cardiomyopathy, dilated cardiomyopathy, arrhythmogenic right ventricular cardiomyopathy), genomic sequence analysis panel, must include sequencing of at least 5 cardiomyopathy-related genes (for example, DSG2, MYBPC3, MYH7, PKP2, TTN)
  • 81518 — oncology (breast), mRNA, gene expression profiling by real-time RT-PCR of 11 genes
    (7 content and 4 housekeeping), utilizing formalin-fixed paraffin-embedded tissue, algorithms reported as percentage risk for metastatic recurrence and likelihood of benefit from extended endocrine therapy
  • 81519 — oncology (breast), mRNA, gene expression profiling by real-time RT-PCR of 21 genes, utilizing formalin-fixed paraffin embedded tissue, algorithm reported as recurrence score
  • 81520 — oncology (breast), mRNA gene expression profiling by hybrid capture of 58 genes (50 content and 8 housekeeping), utilizing formalin-fixed paraffin-embedded tissue, algorithm reported as a recurrence risk score
  • 81521 — oncology (breast), mRNA, microarray gene expression profiling of 70 content genes and 465 housekeeping genes, utilizing fresh frozen or formalin-fixed
    paraffin-embedded tissue, algorithm reported as index related to risk of distant metastasis
  • 81522 — oncology (breast), mRNA, gene expression profiling by RT-PCR of 12 genes
    (8 content and 4 housekeeping), utilizing formalin-fixed paraffin-embedded tissue, algorithm reported as recurrence risk score
  • S3854 — gene expression profiling panel for use in the management of breast cancer treatment
  • S3861 — genetic testing, sodium channel, voltage-gated, type V, alpha subunit (SCN5A) and variants for suspected brugada syndrome
  • S3865 — comprehensive gene sequence analysis for hypertrophic cardiomyopathy
  • S3866 — genetic analysis for a specific gene mutation for hypertrophic cardiomyopathy (HCM) in an individual with a known HCM mutation in the family

 

To request PA, you may use one of the following methods:

 

 

Not all PA requirements are listed here. Detailed PA requirements are available to contracted providers by accessing the provider self-service tool on the Availity* Portal at https://www.availity.com or on the provider website at https://providers.anthem.com/va > Login. Contracted and noncontracted providers who are unable to access Availity can call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687 for assistance with PA requirements.

 

*Availity, LLC is an independent company providing administrative support services on behalf of HealthKeepers, Inc.

 

AVA-NU-0385-21

 

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Certain specialty medication precertification requests may require additional documentation

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

As part of our ongoing quality improvement efforts, HealthKeepers, Inc. is updating our precertification processes for certain specialty medications. Effective August 1, 2021, we may request additional documentation for impacted medications to determine medical necessity.

 

Upon request, providers shall submit documentation from the member’s medical record for each policy question flagged for documentation. A denial may result if documentation does not support medical necessity.

 

Should you have any questions, please refer to the Clinical Criteria policy website for specific medication criteria details.

 

Impacted policy

Impacted medication(s)

ING-CC-0153: Adakveo (crizanlizumab)

Adakveo

ING-CC-0065: Agents for Hemophiilia A and von Willebrand Disease

Advate, Adynovate, Afstyla, Alphanate, Eloctate, Esperoct, Helixate FS, Hemlibra, Hemofil-M, Humate-P, Jivi, Koate-DVI, Kogenate FS, Kovaltry, Monoclate-P, Novoeight, Nuwiq, Obizur, Recombinate, Wilate, Xyntha

ING-CC-0148: Agents for Hemophilia B

Alphanine SD, Alprolix, Bebulin, Benefix, Idelvion, Ixinity, Mononine, Profilnine SD, Rebinyn, Rixubis

ING-CC-0025: Aldurazyme (laronidase)

Aldurazyme

ING-CC-0073: Alpha-1 Proteinase Inhibitor Therapy

Aralast, Glassia, Prolastin-C, Zemaira

ING-CC-0028: Benlysta (belimumab)

Benlysta

ING-CC-0012: Brineura (cerliponase alfa)

Brineura

ING-CC-0137: Cablivi (caplacizumab-yhdp)

Cablivi

ING-CC-0041: Complement Inhibitors

Soliris, Ultomiris

ING-CC-0081: Crysvita (burosumab-twza)

Crysvita

ING-CC-0035: Duopa (carbidopa and levodopa enteral suspension)

Duopa

ING-CC-0029: Dupixent (dupilumab)

Dupixent

ING-CC-0069: Egrifta (tesamorelin)

Egrifta

ING-CC-0024: Elaprase (idursufase)

Elaprase

ING-CC-0173: Enspryng (satralizumab-mwge)

Enspryng

ING-CC-0051: Enzyme Replacement Therapy for Gaucher Disease

Cerezyme, Elelyso, Vpriv

ING-CC-0044: Exondys 51 (eteplirsen)

Exondys 51

ING-CC-0021: Fabrazyme (agalsidase beta)

Fabrazyme

ING-CC-0068: Growth hormone

Genotropin, Humatrope, Norditropin, Nutropin AQ, Omnitrope, Saizen, Serostim, Zomacton, Zorbtive

ING-CC-0034: Hereditary Angioedema Agents

Berinert, Cinryze, Firazyr, Haegarda, Kalbitor, Ruconest, Takhzyro

ING-CC-0188: Imcivree (setmelanotide)

Imcivree

ING-CC-0070: Jetrea (ocriplasmin)

Jetrea

ING-CC-0037: Kanuma (sebelipase alfa)

Kanuma

ING-CC-0057: Krystexxa (pegloticase)

Krystexxa

ING-CC-0018: Lumizyme (alglucosidase alfa)

Lumizyme

ING-CC-0013: Mepsevii (vestronidase alfa)

Mepsevii

ING-CC-0043: Monoclonal Antibodies to Interleukin-5

Cinqair, Fasenra, Nucala

ING-CC-0023: Naglazyme (galsulfase)

Naglazyme

ING-CC-0111: Nplate (romiplostim)

Nplate

ING-CC-0082: Onpattro (patisiran)

Onpattro

ING-CC-0077: Palynziq (pegvaliase-pqpz)

Palynziq

ING-CC-0049: Radicava (edaravone)

Radicava

ING-CC-0156: Reblozyl (luspatercept)

Reblozyl

ING-CC-0159: Scenesse (afamelanotide)

Scenesse

ING-CC-0149: Select Clotting Agents for Bleeding Disorders

Feiba, Novoseven

ING-CC-0079: Strensiq (asfotase alfa)

Strensiq

ING-CC-0008: Subcutaneous Hormonal Implants

Testopel

ING-CC-0084: Tegsedi (inotersen)

Tegsedi

ING-CC-0162: Tepezza (teprotumumab-trbw)

Tepezza

ING-CC-0170: Uplizna (inebilizumab)

Uplizna

ING-CC-0022: Vimizim (elosulfase alfa)

Vimizim

ING-CC-0152: Vyondys 53 (golodirsen)

Vyondys 53

ING-CC-0017: Xiaflex (clostridial collagenase histolyticum) injection

Xiaflex

ING-CC-0033: Xolair (omalizumab)

Xolair

 

If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.

 

AVA-NU-0383-21

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Let’s Vaccinate

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

Healthcare providers are seen as trusted sources of medical information and are in a unique position to improve lives and community health. Research shows that a strong vaccination recommendation from a provider is the greatest motivator for people of all ages to vaccinate themselves and their family members against serious infectious diseases.

 

Let’s Vaccinate offers providers tools and strategies to aid in vaccinating people of all ages. This website will help your practice:

 

  • Address disparities for vaccine-preventable diseases.

 

  • Identify and fill workflow gaps, including assessing vaccination status, enhancing vaccine, communications, providing vaccine education, and improving vaccine management and administration in your office.

 

  • Access up-to-date guidance from the Centers for Disease Control and Prevention (CDC) for vaccines.

 

  • Connect with your state immunization program, local immunization coalition, or other vaccine advocates in your community to collaborate.

 

Keeping all patients healthy and safe requires the support and collaboration of the entire healthcare industry. So, together, let’s vaccinate.

 

Let’s Vaccinate is a collaboration of Anthem, Inc., Pfizer Inc., and Vaccinate Your Family.

If you have questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.

                             

AVA-NU-0384-21

 

 

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Medical drug benefit Clinical Criteria updates

Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.

 

On March 25, 2021, and April 8, 2021, the Pharmacy and Therapeutics (P&T) Committee approved the following Clinical Criteria applicable to the Anthem HealthKeepers Plus medical drug benefit for HealthKeepers, Inc. These policies were developed, revised, or reviewed to support clinical coding edits.

 

Visit Clinical Criteria to search for specific policies. If you have questions or would like additional information, use this email.

 

Please see the explanation/definition for each category of Clinical Criteria below:

 

  • New: newly published criteria
  • Revised: addition or removal of medical necessity requirements, new document number
  • Updates marked with an asterisk (*) notate that the criteria may be perceived as more restrictive

 

Please share this notice with other members of your practice and office staff.

 

Note: The Clinical Criteria listed below applies only to the medical drug benefits contained within the member’s medical policy. This does not apply to pharmacy services.

  

Effective date

Document number

Clinical Criteria title

New or revised

July 16, 2021

*ING-CC-0195*

Abecma (idecabtagene vicleucel)

New

July 16, 2021

*ING-CC-0191*

Pepaxto (melphalan flufenamide; melflufen)

New

July 16, 2021

*ING-CC-0192*

Cosela (trilaciclib)

New

July 16, 2021

*ING-CC-0193*

Evkeeza (evinacumab)

New

July 16, 2021

*ING-CC-0194*

Cabenuva (cabotegravir extended-release; rilpivirine extended-release) Injection

New

July 16, 2021

ING-CC-0125

Opdivo (nivolumab)

Revised

July 16, 2021

*ING-CC-0159*

Scenesse (afamelanotide)

Revised

July 16, 2021

ING-CC-0151

Yescarta (axicabtagene ciloleucel)

Revised

July 16, 2021

*ING-CC-0145*

Libtayo (cemiplimab-rwlc)

Revised

July 16, 2021

*ING-CC-0130*

Imfinzi (durvalumab)

Revised

July 16, 2021

ING-CC-0127

Darzalex (daratumumab) and Darzalex Faspro (daratumumab and hyaluronidase-fihj)

Revised

July 16, 2021

*ING-CC-0075*

Rituximab Agents for Non-Oncologic Indications

Revised

 

If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.


AVA-NU-0386-21

State & FederalHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJuly 1, 2021

Keep up with Medicaid news

Please continue to check our website https://mediproviders.anthem.com for the latest Medicaid information for members enrolled in HealthKeepers, Inc.’s Anthem HealthKeepers Plus and the Commonwealth Coordinated Care Plus (Anthem CCC Plus) benefit plans. Here are the topics we’re addressing in this edition:

 

Specialty Pharmacy Prior Authorization Retraction Notice

AVA-NU-0370-21

 

Infusion Step Therapy Retraction Notice

AVA-NU-0372-21

 

February 2021 Coverage Guidelines and Clinical Utilization Management Guidelines update

AVA-NU-0377-21

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Reimbursement policy: Modifier 90; Reference (outside) laboratory and pass-through billing

New Policy

Modifier 90: Reference (outside) laboratory and pass-through billing

(Effective 10/01/21)

 

Anthem Blue Cross and Blue Shield does not allow pass-through billing for lab services. Claims appended with Modifier 90 and an office place of service will be denied unless provider, state, federal or the Centers for Medicare & Medicaid Services (CMS) contracts and/or requirements indicate otherwise.

 

Reimbursement will be made directly to the laboratory that performed the clinical diagnostic laboratory test based on 100% of the applicable fee schedule or contracted/negotiated rate. 

 

Modifier 90 is defined as when laboratory procedures are performed by a party other than the treating or reporting physician or other qualified healthcare professional. The procedure may be identified by adding Modifier 90 to the usual procedure number.

 

For additional information, please review the Modifier 90: Reference (outside) laboratory and pass-through billing reimbursement policy at www.anthem.com/medicareprovider.

 

ABSCRNU-0212-21                         517554MUPENMUB

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Attention facilities: Sending admission, discharge and transfer data to Anthem results in improved care management for patients

The Centers for Medicare & Medicaid Services (CMS) issued an Interoperability and Patient Access Policy to reduce the burden of certain administrative processes. The CMS policy requires providers to implement application programming interfaces (APIs) to improve the electronic exchange of healthcare data between patient, provider and payer. The policy reiterates that in partnership with the Office of the National Coordinator for Health Information (ONC), CMS identified Health Level 7® (HL7) as the foundational standard to support data exchange via secure API. Implementation of this CMS mandate is expected by July 1, 2021.

 

The Clinical Data Acquisition Group for Anthem Blue Cross and Blue Shield (Anthem) integrates admission, discharge and transfer (ADT) data from facility providers, health information exchanges and third-party aggregators. ADT data exchange helps Anthem:

 

  • Better support members with care coordination and discharge planning — leading to healthier outcomes for our members, your patients.

 

  • Proactively manage care transitions to avoid waste.

 

  • Close care gaps and educate members about appropriate care settings.

 

Anthem would like to digitally exchange HL7 ADT messaging data for our members using secure data collection and transmission capabilities currently in use by facility systems. Facilities with network connections through vendors or health information exchanges can integrate ADT data with Anthem through these channels as well. Near real-time HL7 ADT messaging data — or at least within 24 hours of admission, discharge or transfer — enables Anthem to most effectively manage care transitions.

 

Email the Clinical Data and Analytics team at ADT_Intake@Anthem.com to get started today.

 

ABSCRNU-0217-21                 518933MUPENMUB

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Let’s Vaccinate

Healthcare providers are seen as trusted sources of medical information and are in a unique position to improve lives and community health. Research shows that a strong vaccination recommendation from a provider is the greatest motivator for people of all ages to vaccinate themselves and their family members against serious infectious diseases.

 

Let’s Vaccinate offers providers tools and strategies to aid in vaccinating people of all ages. This website will help your practice:

  • Address disparities for vaccine-preventable diseases.

 

  • Identify and fill workflow gaps, including assessing vaccination status, enhancing vaccine, communications, providing vaccine education, and improving vaccine management and administration in your office.

 

  • Access up-to-date guidance from the Centers for Disease Control and Prevention (CDC) for vaccines.

 

  • Connect with your state immunization program, local immunization coalition, or other vaccine advocates in your community to collaborate.

 

Keeping all patients healthy and safe requires the support and collaboration of the entire healthcare industry. So, together, let’s vaccinate.


Let’s Vaccinate is a collaboration of Anthem, Inc., Pfizer Inc., and Vaccinate Your Family.

 

ABSCRNU-0228-21                   518911MUPENMUB

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Prior authorization requirement changes for codes A0426 and A0428 effective October 1, 2021

On October 1, 2021, prior authorization (PA) requirements will change for A0426 and A0428 covered by Anthem Blue Cross and Blue Shield. Federal and state law, as well as state contract language and CMS guidelines, including definitions and specific contract provisions/exclusions, take precedence over these precertification rules and must be considered first when determining coverage. Noncompliance with new requirements may result in denied claims.

 

PA requirements will be added for the following codes:

 

  • A0426 — ambulance service, advanced life support, nonemergency transport, level 1 (ALS 1)

 

  • A0428 — ambulance service, basic life support, nonemergency transport (BLS)

 

Not all PA requirements are listed here. Detailed PA requirements are available to contracted providers by accessing the provider self-service tool on the Availity* Portal at https://www.availity.com or on the provider website at https://www.anthem.com/medicareprovider > Login. Contracted and noncontracted providers unable to access Availity can call the Provider Services located on the back of their patient’s member ID card for PA requirements.

 

* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.

 

ABSCRNU-0232-21                   518884MUPENMUB

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Medical drug benefit Clinical Criteria updates

On March 25, 2021, and April 8, 2021, the Pharmacy and Therapeutics (P&T) Committee approved the following Clinical Criteria applicable to the medical drug benefit for Anthem Blue Cross and Blue Shield. These policies were developed, revised, or reviewed to support clinical coding edits.

 

Visit Clinical Criteria to search for specific policies. If you have questions or would like additional information, use this email.

 

Please see the explanation/definition for each category of Clinical Criteria below:

 

  • New: newly published criteria
  • Revised: addition or removal of medical necessity requirements, new document number
  • Updates marked with an asterisk (*) notate that the criteria may be perceived as more restrictive

 

Please share this notice with other members of your practice and office staff.

 

Note: The Clinical Criteria listed below applies only to the medical drug benefits contained within the member’s medical policy. This does not apply to pharmacy services. 

 

Effective date

Document number

Clinical Criteria title

New or revised

July 16, 2021

ING-CC-0195*

Abecma (idecabtagene vicleucel)

New

July 16, 2021

ING-CC-0191*

Pepaxto (melphalan flufenamide; melflufen)

New

July 16, 2021

ING-CC-0192*

Cosela (trilaciclib)

New

July 16, 2021

ING-CC-0193*

Evkeeza (evinacumab)

New

July 16, 2021

ING-CC-0194*

Cabenuva (cabotegravir extended-release; rilpivirine extended-release) Injection

New

July 16, 2021

ING-CC-0125

Opdivo (nivolumab)

Revised

July 16, 2021

ING-CC-0064

Interleukin-1 Inhibitors

Revised

July 16, 2021

ING-CC-0159*

Scenesse (afamelanotide)

Revised

July 16, 2021

ING-CC-0151

Yescarta (axicabtagene ciloleucel)

Revised

July 16, 2021

ING-CC-0145*

Libtayo (cemiplimab-rwlc)

Revised

July 16, 2021

ING-CC-0130*

Imfinzi (durvalumab)

Revised

July 16, 2021

ING-CC-0127

Darzalex (daratumumab) and Darzalex Faspro (daratumumab and hyaluronidase-fihj)

Revised

July 16, 2021

ING-CC-0075*

Rituximab Agents for Non-Oncologic Indications

Revised

 


ABSCRNU-0233-21                             518931MUPENMUB

State & FederalAnthem Blue Cross and Blue Shield | Medicare AdvantageJuly 1, 2021

Keep up with Medicare news

Please continue to read news and updates at anthem.com/medicareprovider for the latest Medicare Advantage information, including:

Prior Authorization Requirement Changes Effective September 1, 2021 – Provider notification for Utilization Management Authorization Rule Operations Workgroup  (UM AROW item 1845)


ABSCRNU-0227-21                   518853MUPENMUB