Administrative Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialNovember 22, 2024

Notification of authorization fax number changes

We are in the process of shutting down specific authorization fax channels. This is to notify you that the fax numbers below have been decommissioned as of November 15, 2024.

Look for additional notifications as other authorization fax lines are retired.

Availity Essentials is the preferred method for authorization intakes. If you cannot use Availity Essentials, call our contact center at 833‑545-9102, and we will work with you to determine the best submission method.

Available resources

Registering and accessing Availity Essentials is easy. If your organization is not registered for Availity Essentials, see Register and get started with Availity Essentials (Availity.com).

If you are not already familiar with Availity Essentials, training is available. Register for training today. Under Help and Learning, select Get Trained and learn about the simple workflow for submitting digital authorizations.

These fax numbers have been turned off as of November 15, 2024.

800‑773-7797

800‑266-3504

866‑959-1393

877‑254-4971

866‑959-1395

404‑467-2600

404‑842-8390

404‑848-2448

804‑354-2578

804‑354-3307

804‑354-3882

804‑678-0650

Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

VABCBS-CM-071250-24

PUBLICATIONS: December 2024 Provider Newsletter