Quality ManagementHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsJune 1, 2024

Members’ Rights and Responsibilities section

In line with our commitment to participating providers and members, HealthKeepers, Inc. has a Members’ Rights and Responsibilities section located within the provider manual. The delivery of quality healthcare requires cooperation between patients, their providers, and their healthcare benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Review the provider manual at https://providers.anthem.com/virginia-provider > Resources > Policies, Guidelines and Manual, or at this link

If you have any questions about this communication, call Anthem HealthKeepers Plus Provider Services at 800-901-0020 or fax to 866-408-7087.

HealthKeepers, Inc. is an independent licensee of the Blue Cross Blue Shield Association. Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

VABCBS-CD-055810-24-SRS55509

PUBLICATIONS: June 2024 Provider Newsletter