Members’ Rights and Responsibilities

In line with our commitment to participating practitioners and members, HealthKeepers, Inc. has a Members’ Rights and Responsibilities section located within the provider manual. The delivery of quality healthcare requires cooperation between patients, their providers, and their healthcare benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Review the provider manual at https://providers.anthem.com/virginia-provider > Resources > Policies, Guidelines and Manual or at this link.

If you have any questions about this communication, call Anthem HealthKeepers Plus Provider Services at 800-901-0020 or fax to 800-964-3627.