Education & TrainingAnthem Blue Cross and Blue Shield | CommercialHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsOctober 1, 2023

LabCorp is the exclusive clinical reference laboratory provider for Anthem HealthKeepers/HealthKeepers Plus HMO members

This communication applies to Commercial plans from Anthem Blue Cross and Blue Shield (Anthem) in Virginia as well as Anthem HealthKeepers Plus members covered by HealthKeepers, Inc.

Laboratory Corporation of America® (LabCorp) is the exclusive clinical reference laboratory provider for Anthem. LabCorp offers a full range of diagnostic and preventive testing options, including non-invasive colorectal cancer screening tests. Physicians should refer all lab services, including preventive healthcare lab services, to LabCorp. By doing so, members are assured of having the highest benefit level and minimum out-of-pocket expense. 

Laboratory specimens can be collected in the office with LabCorp courier pick-up available throughout Virginia. Members may also bring a LabCorp requisition form (completed by their physician) to any of the over 50 LabCorp patient service center locations throughout Virginia. 

Should you have questions about LabCorp services, need to set up a LabCorp account, order supplies, or schedule a pickup, call LabCorp at 800-762-0890.

For clarification purposes, other lab providers offering non-invasive colorectal cancer screening tests will not participate with HealthKeepers, Inc. All other providers will be out-of-network.

If you have questions about our provider network or coverage for patients, contact the phone number on the back of the member’s ID card for Commercial plans or Provider Services at 800-901-0020 for Medicaid plans.

We look forward to working together to achieve improved outcomes. 

* Laboratory Corporation of America® is an independent company providing laboratory services on behalf of the health plan.

VABCBS-CDCM-034200-23

PUBLICATIONS: October 2023 Provider Newsletter