Education & TrainingAnthem Blue Cross and Blue Shield | CommercialHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsDecember 1, 2023

LabCorp is the exclusive clinical reference laboratory provider for Anthem HealthKeepers/HealthKeepers Plus HMO members  

This communication applies to Commercial HMO plans from Anthem Blue Cross and Blue Shield (Anthem) in Virginia as well as Anthem HealthKeepers Plus members covered by HealthKeepers, Inc.

Laboratory Corporation of America® (LabCorp) is the exclusive clinical reference laboratory provider for Anthem HealthKeepers/HealthKeepers Plus HMO members. LabCorp offers a full range of diagnostic and preventive testing options, including non-invasive colorectal cancer screening tests. Physicians should refer all lab services, including preventive healthcare lab services, to LabCorp. By doing so, members are assured of having the highest benefit level and minimum out-of-pocket expense.

Laboratory specimens can be collected in the office with LabCorp courier pick-up available throughout Virginia. Members may also bring a LabCorp requisition form (completed by their physician) to any of the over 50 LabCorp patient service center locations throughout Virginia.

Should you have questions about LabCorp services, need to set up a LabCorp account, order supplies, or schedule a pickup, call LabCorp at 800-762-0890.

For clarification purposes, other lab providers offering non-invasive colorectal cancer screening tests will not participate with HealthKeepers, Inc. All other providers will be out-of-network.

If you have questions about our provider network or coverage for patients, contact the phone number on the back of the member’s ID card for Commercial plans or Provider Services at 800-901-0020 for Medicaid plans.

We look forward to working together to achieve improved outcomes.

Laboratory Corporation of America® is an independent company providing laboratory services on behalf of the health plan.

Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

VABCBS-CDCM-045944-23, VABCBS-CDCM-051336-24, VABCBS-CDCM-063154-24-SRS63154, VABCBS-CDCM-063177-24-SRS63154

PUBLICATIONS: December 2023 Provider Newsletter, March 2024 Provider Newsletter, August 2024 Provider Newsletter, September 2024 Provider Newsletter