Administrative Digital SolutionsAnthem Blue Cross and Blue Shield | CommercialAnthem Blue Cross and Blue Shield | Medicare AdvantageHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsMarch 5, 2024

Change Healthcare cybersecurity update – June 6, 2024

The FAQs in this article were updated as of June 6, 2024.

We are closely monitoring developments around the Change Healthcare cybersecurity event and how it will impact our customers and our care provider partners.

Our healthcare network teams are actively sharing questions from care providers to help us determine how we can support you during the remainder of this situation.

As a reminder, you can still use Availity Essentials to safely submit electronic transactions to our plan.

View an important update to the Frequently Asked Questions around timely filing requirements.

Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

MULTI-ALL-CDCRMMPCM-053095-24, MULTI-ALL-CDCRMMPCM-053096-24, MULTI-ALL-CDCRMMPCM-054775-24-SRS52561, MULTI-ALL-CDCRMMPCM-056155-24-SRS52561, MULTI-ALL-CDCRMMPCM-059020-24-SRS52561, MULTI-ALL-CDCRMMPCM-061147-24

ATTACHMENTS: Change Healthcare Cybersecurity Event Frequently Asked Questions - June 6, 2024 (pdf - 0.14mb)