Anthem Blue Cross and Blue Shield | Medicare AdvantageJune 25, 2025
Anthem welcomes CareBridge
We are excited to announce that, starting July 1, 2025, we will be launching Chronic Special Needs Plans (CSNP) and Dual Special Needs Plans (DSNP) in Virginia. This strategic partnership with CareBridge is designed to improve health outcomes and support our members through enhanced care coordination and service delivery.
Program overview
CareBridge offers 24/7 support through a virtual interdisciplinary care team. This team delivers medical, behavioral, and acute care services specifically designed to manage chronic conditions and tackle social determinants of health, such as food insecurity and transportation issues.
What to expect from CareBridge
In the coming weeks, CareBridge will start contacting your patients directly. This outreach will provide extra support services and resources to enhance patient outcomes.
Collaboration with PCPs
CareBridge is dedicated to collaborating with PCPs to ensure high‑quality care coordination.
Communication is managed through Health Information Exchanges (HIEs), ensuring PCPs are kept up‑to‑date with essential information to maintain continuity of care. CareBridge works directly with care providers when treatment plan updates are necessary to enhance existing plans. This proactive strategy includes timely notifications about patient care and medication changes, facilitating effective coordination with specialists, and providing comprehensive support to members.
If you have questions or would like further information about CareBridge, please feel free to contact Provider Services via the number on the back of our member ID card.
Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.
VABCBS-CR-085911-25
PUBLICATIONS: July 2025 Provider Newsletter
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