Effective for dates of service on and after June 29, 2019, the following updates will apply to the AIM Sleep Disorder Management Clinical Appropriateness Guidelines. 


  • Reconfigured structure of BPAP with and without back-up rate feature criteria for patients with established central sleep apnea (CSA)


  • Removed the criteria to try rate support for CSA

As a reminder, ordering and servicing providers may submit prior authorization requests for AIM in one of several ways:

  • Access AIM’s ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.

  • Access AIM via the Availity Web Portal at availity.com.

  • Call the AIM Contact Center toll-free number:  866-789-0397, Monday - Friday, 8 a.m. to 5 p.m. ET.


Please note, this program does not apply to the Blue Cross and Blue Shield Service Benefit Plan – also known as the Federal Employee Program (FEP). 


For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current guidelines.

Featured In:
April 2019 Anthem Provider Newsletter - Virginia