Please note, this communication applies to Anthem HealthKeepers Plus and Anthem HealthKeepers Plus,Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.


In order to communicate more efficiently with providers, HealthKeepers, Inc. is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Email is the quickest and most direct way to receive important information from HealthKeepers, Inc.


What do we need from you?


To receive email from HealthKeepers, Inc. (including some sent in lieu of fax or mail), update your email address via the Provider Maintenance Form by visiting > Providers > Provider Resources > Provider Maintenance. Select Virginia as your state via the button and follow the on-screen instructions.


Note: The Provider Maintenance Form is not supported by Internet Explorer.


Need assistance?


If you have any questions about this communication, call Provider Services at 1‑800‑901‑0020 or Anthem CCC Plus Provider Services at 1‑855‑323‑4687.



Featured In:
May 2021 Anthem Provider News - Virginia