Anthem Blue Cross and Blue Shield and our affiliate HealthKeepers, Inc. are committed to ongoing transparency in our business relationship with our participating professional healthcare providers. Our reimbursement policies are intended to promote a better understanding of the reimbursement rules and claims editing logic that may impact payment for specific services covered under members’ benefit plans.


As a reminder and beginning with our upcoming amendment, effective March 1, 2023, the Commercial reimbursement policies will be posted online at If you have questions about the coming changes, please contact your Anthem network manager.


The provider manual has been historically posted on and will continue to be. However, the provider manual will not be included in contract packages after the upcoming amendment.


Availity Essentials* will also be a source to find the reimbursement policies, provider manual, physician office laboratory listing, and quarterly drug disclosures.


* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc.



Featured In:
November 2022 Anthem Provider News - Virginia