Effective November 1, 2020, prior authorization (PA) requirements will change for E0482. The medical codes listed below will require PA by HealthKeepers, Inc. for Anthem HealthKeepers Plus members. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services guidelines, including definitions and specific contract provisions/exclusions take precedence over these PA rules and must be considered first when determining coverage. Noncompliance with new requirements may result in denied claims.


PA requirements will be added to the following:


  • E0482 — Cough stimulating device, alternating positive and negative airway pressure


To request PA, you may use one of the following methods:



  • Fax: 1-800-964-3627


  • Phone: 1-800-901-0020


Not all PA requirements are listed here. PA requirements are available to contracted providers by accessing the Provider Self-Service Tool at https://www.availity.com by visiting https://mediproviders.anthem.com/va > Login.

Contracted and noncontracted providers who are unable to access Availity* may call Anthem HealthKeepers Plus and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus Provider Services at 1-800-901-0020 for PA requirements.


* Availity, LLC is an independent company providing administrative support services on behalf of HealthKeepers, Inc.



Featured In:
October 2020 Anthem Provider News - Virginia