Postponed: Review of professional claims with emergency room level 5 E/M codes
HealthKeepers, Inc. communicated to you on June 1, 2019, that we were initiating post-payment reviews for professional emergency room (ER) claims billed with level 5 ER evaluation and management (E/M) codes 99285 and G0384 for Anthem HealthKeepers Plus members.
A link to this communication can be found here: http://anthem.ly/2rptejN
The implementation of this policy has been postponed.
This update relates only to the policy announced June 1, 2019. All other current policies applicable to you, including but not limited to other audit or reimbursement policies pertaining to ER claims, are unaffected by this update. We will keep you informed about the initiation of the review process; however, we require proper coding and billing to ensure prompt and accurate payment.
If you have any questions about this communication, call Provider Services at 1‑800‑901‑0020 or Anthem CCC Plus Provider Services at 1‑855‑323‑4687.
February 2020 Anthem Provider News - Virginia