Mail is being forwarded to new post office box addresses for one year.


A recent study indicated that several post office boxes are no longer being used by providers. To streamline our internal mail processing, we are retiring these post office boxes and utilizing post office boxes currently being used in the provider location indicated.


While we have not received any incoming mail from these retiring post office boxes in the last 12 months, should mail be received, it will be forwarded for a 12-month period. This change is effective immediately.


No action is required; this is an informational notification.


Provider location

Retiring PO Box number

Replacement PO Box number


PO Box 26016
Richmond VA 23260

PO Box 27401
Richmond VA 23261

PO Box 25638
Richmond VA 23260

PO Box 27401
Richmond VA 23261


Consider using Availity* at when sharing information with us. Digital submissions are faster and more efficient than mailing. Register with Availity Essentials.


* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc.



Featured In:
November 2022 Anthem Provider News - Virginia