Members’ Rights and Responsibilities
The delivery of quality health care requires cooperation between patients, their providers and their health care benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Therefore, in line with our commitment to involve the health plan, participating practitioners and members in our system, Anthem Blue Cross and Blue Shield has adopted a Members’ Rights and Responsibilities statement.
The statement can be found on our website at anthem.com. Access anthem.com and select “Providers.” Next, select “Find Resources for Virginia,” > then Health & Wellness tab> Select Quality Improvement Standards > Member Rights & Responsibilities. Practitioners may access the Federal Employee Program (FEP) member portal at www.fepblue.org/memberrights to view the FEPDO Member Rights Statement.
December 2019 Anthem Provider News - Virginia