Please note, this communication applies to Anthem HealthKeepers Plus offered by HealthKeepers, Inc.


Make sure members have their contact information up to date so they’re the first to know when it’s time to renew.


Medicaid renewals may be on hold, but you can help members stay informed. Remind them to keep their contact information, including their mailing address, up to date with the state so they don’t miss any important notices about renewing their benefits.


Update contact info here (


Help our community stay healthy and insured


Many people have recently been laid off or had their hours reduced at work. To help them through this difficult time, they can search for assistance with food, housing, paying utility bills and more using our Community Resource Link ( If they lost their health insurance, Medicaid may be an option. Direct members to


If you have any questions about this communication, call Provider Services at 1-800-901-0020 or Anthem CCC Plus Provider Services at 1-855-323-4687.



Featured In:
November 2020 Anthem Provider News - Virginia