In the coming months, we will be enhancing your ability to search, review and download a copy of the remittance advice on Availity when there is no associated payment. For remittance advices with payments, you may continue to search with the check/electronic funds transfer (EFT) number.


What’s changing?


  1. Non-payment number display in the Check Number and Check/EFT Number fields:

  • Current - Today, there are two sets of numbers for the same remittance advice. The paper remittance displays 10 bytes (9999999999 or 99########) and the corresponding 835 (ERA) displays 27 bytes (9999999999 – [year] #############).
  • Enhancement - The updated numbering sequence for the paper remittance and corresponding 835 (ERA) will contain the same 10-digit number beginning with 9 (9XXXXXXXXX). Each non-payment remittance issued will be assigned a unique number.


  1. Searching for non-payment remittance:

  • Current - When using Remit Inquiry, the search field requires a date range and tax ID to locate a specific remittance due to same number scenario being used for every non-payment remittance.
  • Enhancement - Once the unique ERA non-payment remittance number is available, it can be entered in the check number field in Remit Inquiry. This new way of assigning check numbers will provide a faster and simplified process to find the specific remittance.


The way your organization receives remittances and payments is not changing; we have simply enhanced the numbering for the non-pay remittances. These changes will not impact previously issued non-payment remittance advices. We’ll provide further information before this change is implemented. 




Featured In:
October 2021 Anthem Provider News - Virginia