Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.


Effective November 1, 2021, EnrollSafe* at replaced Enrollhub® from the Council for Affordable Quality Healthcare, Inc. (CAQH) as the electronic funds transfer (EFT) enrollment website at no cost to Anthem HealthKeepers Plus providers.


EnrollSafe is safe, secure, and available 24-hours a day


Log onto the EnrollSafe enrollment hub at to enroll in EFT. You will be directed through the EnrollSafe secure website to the Registration page, where you will provide the required information to create an account and then Enroll to supply your banking information.


Already enrolled in EFT through CAQH Enrollhub?


If you were previously enrolled in EFT through CAQH Enrollhub, no action is needed unless you are making changes. Your EFT enrollment information will not change as a result of the new enrollment hub.


If you have changes to make, use to update your account.

For more information or additional questions regarding the EnrollSafe Enrollment Hub portal, providers can contact the Support team by calling 877-882-0384, Monday through Friday 9 a.m. to 8 p.m. ET.

If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.


*EnrollSafe is a tool developed by Zelis Payments, an independent organization offering electronic fund transfer services on behalf of HealthKeepers, Inc.


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February 2022 Anthem Provider News - Virginia