Coordination of benefits for FEP® members

Anthem Blue Cross and Blue Shield values the relationship we have with our providers, and we always look for opportunities to help expedite claims processing.  When a federal employee visits the provider’s office, providers should obtain the most current medical insurance information as this will help to establish the primary carrier, alleviate claim denials and support accurate billing.   For questions, please call the Federal Employee Customer Service area toll free at 800-552-6989.