Please note, this communication applies to Anthem HealthKeepers Plus offered by HealthKeepers, Inc.


New: Additional benefit detail


Now, you can select Additional Benefit Notes, on the Availity Portal* Eligibility and Benefits results screen to find more descriptive benefit information.


Benefits are listed in alphabetical order, making it easier to search for specific benefits. Capabilities include full benefit descriptions, vendor information associated with the benefit and the option for the provider to print out the benefit information.


Availity Eligibility and Benefits results


Digital member ID cards


The digital member ID card allows easy, low-touch access to view additional information or confirm basic membership details.


When conducting an eligibility and benefits inquiry for Anthem HealthKeepers Plus members, simply select View Member ID Card on the Eligibility and Benefits results page. Note: The Availity Portal requires you to enter the member’s ID number, as well as a date of birth or the member’s first and last name into the search options in order to submit an eligibility and benefits inquiry.


Try both of these valuable tools today.


* Availity, LLC is an independent company providing administrative support services on behalf of HealthKeepers, Inc.



Featured In:
February 2021 Anthem Provider News - Virginia