Attention providers who intend to provide physical, occupational, or speech therapy services
The AIM Rehabilitation Program effectivie date is still delayed. A prior authorization will not be required for therapy services at this time.
Previously, Anthem Blue Cross and Blue Shield and our affiliate HealthKeepers, Inc. shared with you our plans to transition medical necessity review of physical, occupational, and speech therapy services to AIM Specialty Health®* (AIM), a separate company, effective September 1, 2022. We recently informed you that we were experiencing a technical issue related to Anthem’s Commercial members in Virginia.
The program will continue to be postponed while we will focus on resolving our technical issues. We will share the new effective date in advance in a future communication.
At Anthem, we value your business and understand the seriousness of this delay. Please know that we regret any inconvenience or disruption this situation may have caused you and your staff.
September 2022 Anthem Provider News - Virginia