Please note, this communication applies to Anthem HealthKeepers Plus, Medallion and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) offered by HealthKeepers, Inc.


The Centers for Medicare & Medicaid Services (CMS) issued an Interoperability and Patient Access Policy to reduce the burden of certain administrative processes. The CMS policy requires providers to implement application programming interfaces (APIs) to improve the electronic exchange of healthcare data between patient, provider and payer. The policy reiterates that in partnership with the Office of the National Coordinator for Health Information (ONC), CMS identified Health Level 7® (HL7) as the foundational standard to support data exchange via secure API. Implementation of this CMS mandate is expected by July 1, 2021.


The Clinical Data Acquisition Group for HealthKeepers, Inc. integrates admission, discharge and transfer (ADT) data from facility providers, health information exchanges and third-party aggregators. ADT data exchange helps HealthKeepers, Inc.:


  • Better support members with care coordination and discharge planning — leading to healthier outcomes for our members, your patients.
  • Proactively manage care transitions to avoid waste.
  • Close care gaps and educate members about appropriate care settings.


HealthKeepers, Inc. would like to digitally exchange HL7 ADT messaging data for our members using secure data collection and transmission capabilities currently in use by facility systems. Facilities with network connections through vendors or health information exchanges can integrate ADT data with HealthKeepers, Inc. through these channels as well. Near real-time HL7 ADT messaging data — or at least within 24 hours of admission, discharge or transfer — enables HealthKeepers, Inc. to most effectively manage care transitions.


Email the Clinical Data and Analytics team at to get started today.


If you have any questions about this communication, call Anthem HealthKeepers Plus, Medallion Provider Services at 800‑901‑0020 or Anthem CCC Plus Provider Services at 855‑323‑4687.



Featured In:
July 2021 Anthem Provider News - Virginia