Anthem makes going digital easy with the Provider Digital Engagement Supplement
The Provider Digital Engagement Supplement is another example of how Anthem Blue Cross and Blue Shield (Anthem) is using digital technology to improve the health care experience. The Supplement outlines Anthem provider expectations, processes and self-service tools across all electronic channels, including medical, dental, and vision benefits all in one comprehensive resource. We want providers to go digital with Anthem no later than January 1, 2021, so we can realize our mutual goals of reducing administrative burden and increasing provider satisfaction and collaboration.
Reduce the amount of time spent on transactional tasks by more than 50% when using our secure provider portal or EDI submissions (via Availity) to:
- File claims
- Check statuses
- Verify eligibility and benefits
- Submit prior authorizations
Through self-service functions, you can accomplish digital transactions all at one time, all in one place. If you are not already registered, visit anthem.com and use the Log In button for access to our secure provider portal or via the Availity EDI Portal.
Get payments faster
- Electronic Funds Transfer (EFT) eliminate the need for paper checks. Payments are deposited directly to your bank account. It is safe, secure and you receive payments faster.
Eliminate paper remittances
- Electronic remittance advice (ERA) is completely searchable and downloadable from the secure provider portal or the EDI 835 remittance. Meeting all mandates of the Health Insurance Portability and Accountability Act (HIPAA), ERAs eliminate the need for paper remittances.
Member IDs go digital
Having an ID card emailed directly to you from the member for file upload eliminates the need for you to scan or print, making it easier for you and the member. Health care teams can also directly access the digital member ID card from the secure provider portal through Availity. Save time by accepting the digital member ID cards when presented by the member via their App or email.
Read more about going digital with Anthem in the Provider Digital Engagement Supplement available online. Go to anthem.com > Providers > Forms and Guides > Digital Tools.
December 2020 Anthem Provider News - Virginia