Anthem Blue Cross and Blue Shield and our affiliate HealthKeepers, Inc. are committed to ongoing transparency in our relationship with our participating professional healthcare providers. Our reimbursement policies are intended to promote a better understanding of the reimbursement rules and claims editing logic that may impact payment for specific services covered under members’ benefit plans.


Beginning with our upcoming amendment effective date of March 1, 2023*, the Commercial reimbursement policies will now be posted online at If you have questions about the coming changes, please contact your Anthem network manager.


The provider manual has been historically posted on and will continue to be provided online. However, the provider manual will not be included in contract packages after the upcoming amendment.


*Availity, an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield, will also be a source to find the reimbursement policies, provider manual, physician office lab listing, and quarterly drug disclosures.

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January 2023 Anthem Provider News - Virginia