Anthem Blue Cross and Blue Shield and our affiliate HealthKeepers, Inc. are committed to ongoing transparency in our business relationship with our participating professional healthcare providers. Our reimbursement policies are intended to promote a better understanding of the reimbursement rules and claims editing logic that may impact payment for specific services covered under members’ benefit plans.


Beginning with our upcoming amendment effective date of March 1, 2023, the Commercial reimbursement policies will now be posted online at If you have questions about the coming changes, please contact your Anthem network manager.


Important note:
The provider manual has been historically posted on and will continue to be provided online. However, the provider manual will not be included in contract packages after the upcoming amendment.

Availity* will also be a source to find the reimbursement policies, provider manual, physician office laboratory listing, and quarterly drug disclosures.


*Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.






Featured In:
October 2022 Anthem Provider News - Virginia