Anthem, Inc. completed its acquisition of Beacon Health Options (Beacon), a large behavioral health organization that serves more than 36 million people across the country. Beacon will operate as a wholly owned subsidiary of Anthem. HealthKeepers, Inc. is the contracting entity for Anthem HealthKeepers Plus providers and Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) providers. Anthem HealthKeepers Plus and Anthem CCC Plus are wholly owned subsidiaries of Anthem, Inc.


Bringing together our existing solid behavioral health business with Beacon’s successful model and support services creates one of the most comprehensive behavioral health networks in the country. It’s also an opportunity to offer best-in-class behavioral health capabilities and whole-person care solutions in new and meaningful ways to help people live their best lives.


From the standpoint of our customers and providers at this time, it’s business as usual:


  • Members should continue to call the customer service number on the back of their membership card or access their health plan’s website for online self-service.


  • Providers should continue to use the provider service contact information, websites and online self-service websites as part of their agreement with either HealthKeepers, Inc. or Beacon.


  • There will be no immediate changes to the way HealthKeepers, Inc. or Beacon manage their respective provider networks, contracts and fee arrangements. The provider networks, contracts and fee arrangements for HealthKeepers, Inc. and Beacon will remain separate at this time.


We know our providers continue to expect more of their health care partner, and at HealthKeepers, Inc., we aim to deliver more in return.


If you have any questions about this communication, call Provider Services at 1‑800‑901‑0020 or Anthem CCC Plus Provider Services at 1‑855‑323‑4687.


For more details, please see the press release, and/or additional details will be shared in future communications.



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May 2020 Anthem Provider News - Virginia