Your patients' healthcare journey: understanding their rights and responsibilities

Quality healthcare requires collaboration and a mutually respectful relationship between patients, their care providers, and their healthcare benefit plans. One of the first steps towards achieving this goal is for patients and care providers to clearly understand their respective rights and responsibilities in delivering healthcare services. This will empower members to engage actively in their healthcare decisions and facilitate effective communication and trust among all parties involved. To learn more, please review the information in Section 12: Member Eligibility/Rights and Responsibilities of your care provider manual, which can be found at https://providers.anthem.com/oh > Resources > Provider Manuals and Guides > Provider manual.

We are committed to complying with all federal and state laws related to member rights and ensuring that our employees, contractors, and care providers adhere to these laws when providing services to members.

Thank you for your continued partnership and dedication to your patients and our members.