New! Concierge Cancer Care program for Ohio Federal Employee Program members

The Blue Cross and Blue Shield Service Benefit Plan, aka Federal Employee Program^® (FEP), is now providing a Concierge Cancer Care program as part of the benefit package. Members in Ohio who are newly diagnosed with cancer will be provided an opportunity to have at no charge a second opinion by a board-certified oncologist from The Clinic-Cleveland Clinic*.

 

The FEP Concierge Cancer Care program helps members along each step of their cancer journey by providing support and resources to navigate the healthcare system. The program’s team of compassionate and caring professionals will review member treatment options, answer their questions, check in along the way, and take as much of the burden off them and their primary medical oncology team as possible, allowing members to focus on their health and recovery. Concierge Cancer Care program includes:

• Virtual second opinion: The program makes it easy for newly diagnosed cancer patients’ records to be shared with additional oncologists for review.
• Access to clinical trials: The program matches members with clinical trials when appropriate and ensures they have timely access to the selected program, alleviating the financial barriers to participating, such as transportation and lodging for a member and guest; the only member costs are standard medical plan copays and deductibles.
• Partnership with Centers of Excellence across the U.S.
• Remote monitoring technology: Tytocare handheld exam kits allow Anthem Blue Cross and Blue Shield (Anthem) LiveHealth Online* healthcare providers to provide round-the-clock support triaging symptoms and side effects — accessing members’ vital signs and performing remote physical exams, potentially decreasing the need for stressful visits emergency or urgent care visits and avoiding exposure while members are immuno-compromised.
• End-to-end support: Program staff stay connected with members during every step, ensuring they know what to expect.

 

Ohio FEP members will receive a call or email from The Clinic-Cleveland Clinic to allow the member to opt in or opt out of a virtual second opinion.

 

Learn more about how the Blue Cross and Blue Shield Service Benefit Plan, also known as the Federal Employee Program^® (FEP), is communicating this benefit to members in Ohio.

 

* The Cleveland Clinic is contracted with Anthem to provide independent virtual second opinions. This is not intended to lead to a referral of care to this provider system. Rather, this information is to be used by the member and treating provider to explore all care options including care at any of our participating Centers of Excellence. Please note that benefit limitations may apply.

 

* LiveHealth Online is the trade name of Health Management Corporation, an independent company, providing telehealth services on behalf of Anthem Blue Cross and Blue Shield.

 

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