Education & TrainingCommercialMedicare AdvantageMedicaid Managed CareJune 1, 2024

Introducing advanced eLearning features for MyDiversePatients.com

We have enhanced functionality on the eLearning platform MyDiversePatients.com.

This new functionality identifies learners and supports our ongoing commitment to health equity and cultural competency.

When a care provider (doctor, nurse, health professional, office staff) starts an online continuing medical education (CME) course, they now have the option to register a National Provider Identifier (NPI):

  • Flexibility: Self-paced learning gives the learner the freedom to decide when and where to take the trainings.
  • Multi-device accessibility: The course site is fully responsive and designed to work with multiple devices, including smartphone, tablet, and desktop. This means you can learn from the comfort of your home, while on the go, in the office, or any location of your choosing.
  • Progress tracking: The NPI registration allows the platform to monitor and track learning progress and achievements, helping health professionals to meet their CME requirements efficiently.
  • Credit management: Upon completion of a CME course and review of the recommended materials, the user has the opportunity to fill in a certificate of completion with the information they wish to appear on the document itself.
  • Find Care provider search tool: If the eLearner chooses to register their NPI when they take a CME course, progress is tracked to completion. The NPI number allows for a cultural competency indicator to appear beside the provider’s name in directories (Find Care). This is designed to support referring practitioners and members by being able to identify providers who have received certificates in cultural competency.

Goals of My Diverse Patients:

  • Offer a comprehensive repository of resources for care providers to help support the needs of diverse patients and address disparities.
  • Provide cultural competency for relevant resources from external sources (such as, medical journals and medical/quality organizations.)

Benefits:

  • Availability of multiple free CME resources — CME courses are offered through the American Academy of Family Physicians.
  • Real life stories about diverse patients and the unique challenges they face.
  • Tips for working with diverse patients to promote improvement in health outcomes.

New courses with CME credits and nursing continuing education units will be added in 2024. We look forward to working together to deliver equitable healthcare.

Anthem Blue Cross and Blue Shield and Anthem Blue Cross and Blue Shield Medicaid are trade names of Community Insurance Company. Independent licensee of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

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PUBLICATIONS: June 2024 Provider Newsletter