Education & TrainingMedicaid Managed CareJune 3, 2025

Attention Ohio Medicaid Doulas

Since the launch of doula services covered under the Ohio Medicaid program in October 2024, doula providers and the Ohio Medicaid Managed Care Organizations (MCOs) have worked together and identified opportunities for additional connections and collaborations between our organizations. We are thrilled to announce that Availity Essentials will be hosting a live webinar on behalf of Anthem Blue Cross and Blue Shield Medicaid, Humana, and Molina to provide a comprehensive demonstration on claim submission.

Title: Ohio Medicaid Doula Claim Entry – Live Webinar

Date/Time: Monday, June 9, 1:00 – 2:00 p.m. ET

Description:

Join an Availity Essentials trainer to learn how to use the Claims & Encounters application to submit professional claims for doula services for Ohio Medicaid plans. In this webinar, you’ll learn how to:

  • Get access and navigate to the Claims & Encounters application.
  • Walk through how to complete a professional claim form for doula services.
  • Navigate to additional help and training resources.

This training session is specifically for doula providers working with Ohio Medicaid plans.

Click this link to register: Ohio Medicaid Doula Claim Entry – Live Webinar, 06/09/2025

If users are not already signed in, they will be asked to sign in to Availity Essentials after selecting the link.

To attend this training session, you must be registered with Availity Essentials. Not yet registered with Availity Essentials? Visit https://Availity.com and select Get Started. For help with registration, please contact Availity Customer Support.

If you are unable to attend the live webinar, Availity Essentials will provide the training in their Learning Center after the session. Please stay tuned for future communications on how to access the recorded version.

As an additional resource, we would like to share the Ohio Medicaid Managed Care Consolidated Doula Resource Guide (Microsoft Word - All MCO Resource Document_Ohio Doulas_2025.docx).

Anthem Blue Cross and Blue Shield Medicaid is the trade name of Community Insurance Company. Independent licensee(s) of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

OHBCBS-CD-085241-25