November 2019 Empire Provider News

Contents

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Radiation Therapy Clinical Appropriateness Guideline

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Sleep Disorder Management Clinical Appropriateness Guideline

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Spine Surgery Clinical Appropriateness Guideline

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Advanced Imaging of the Abdomen and Pelvis Clinical Appropriateness Guideline

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Medical Policy & Clinical Guideline updates

State & FederalMedicare AdvantageOctober 31, 2019

Keep up with Medicare news

State & FederalMedicare AdvantageOctober 31, 2019

CMS reminder: expedited/urgent requests

State & FederalMedicaidOctober 31, 2019

Keep up with Medicaid news

AdministrativeCommercialOctober 31, 2019

Appropriate coding helps provide a comprehensive picture of patients’ health

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

As the physician of a member who has coverage under Affordable Care Act (ACA) compliant plans, you play a vital role in accurately documenting the health of the member to ensure compliance with ACA program reporting requirements. When members visit your practice, we encourage you to document ALL of the members’ health conditions, especially chronic diseases.  Ensuring that the coding on the claim submission is to the greatest level of specificity can help reduce the number of medical record requests from us in the future.

 

Please ensure that all codes captured in your EMR system are also included on the claim(s), and are not being truncated by your claims software management system.  For example, some EMR systems may capture up to 12 diagnosis codes, but the claim system may only have the ability of capturing 4.  If your claim system is truncating some of your codes, please work with your vendor/clearing house to ensure all codes are being submitted.

 

Reminder about ICD-10 coding

As you may be aware, the ICD-10 coding system serves multiple purposes including identification of diseases, justification of the medical necessity for services provided, tracking morbidity and mortality, and determination of benefits.  Additionally, Empire BlueCross BlueShield (“Empire”) uses ICD-10 codes submitted on claims to monitor health care trends and costs, disease management, and clinical effectiveness of management of medical conditions.  The Centers for Medicare and Medicaid Services (CMS) uses ICD-10 as part of the risk adjustment program created under the ACA to determine the risk score associated with a member’s health.

 

Using specific ICD diagnosis codes will help convey the true complexity of the conditions being addressed in each visit.

  • Code the primary diagnosis, condition, problem or other reason for the medical service or procedure.
  • Include any secondary diagnosis codes that are actively being managed.
  • Include all chronic historical codes, as they must be documented each year pursuant to the ACA.  (E.g.: An amputee must be coded each and every year even if the visit is not addressing the amputated limb specifically).

 

If you are interested in having a coding training session conducted by an Empire coding auditor, please contact our Commercial Risk Adjustment Representative who supports your area: Alicia.Estrada@anthem.com.

 

AdministrativeCommercialOctober 31, 2019

Additional improvements coming to empireblue.com

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

More exciting new changes are coming to the public provider site at empireblue.com. This next wave of updates includes a new, enhanced Medical Policies page. The page will have an improved and straightforward process for viewing policies that allows providers to easily scan, sort and filter. In addition, providers will now be able to access “Search” from the Medical Policies landing page. Below is a preview of the streamlined page:


AdministrativeCommercialOctober 31, 2019

Changes to timely filing requirements for Commercial plans for all claims submitted to plan on or after October 1, 2019

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Empire BlueCross BlueShield (“Empire”) continues to look for ways to improve our processes and align with industry standards. Timely receipt of medical claims for your patients —our members— helps our chronic condition care management programs work most effectively and also plays a crucial role in our ability to share information to help you coordinate patient care. In an effort to simplify processes, improve efficiencies, and better support coordination of care, we are changing all professional agreements to adopt a common time frame for you to submit claims.

 

Effective for all claims submitted on or after October 1, 2019, your Empire Provider Agreement was amended to require the submission of all professional claims within 120 days of the date of service. This means all claims submitted on or after October 1, 2019, will be subject to a 120-day timely filing requirement, and Empire will refuse payment if submitted more than ninety 120 days after the date of service1.

 

[1] If Empire is the secondary payer, the 90-day period will not begin until Provider receives notification of primary payer’s responsibility.

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Radiation Therapy Clinical Appropriateness Guideline

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Effective for dates of service on and after February 9, 2020, the following updates will apply to the AIM Radiation Therapy Clinical Appropriateness Guidelines.
  • Special Treatment Procedure and Special Physics Consult
    • Removed oral cone endocavitary indication
  • Intensity Modulated Radiation Therapy (IMRT), Stereotactic Radiosurgery (SRS) or Stereotactic Body Radiotherapy (SBRT) for bone metastases
    • Broadened description of adjacent normal tissues which may be of concern. 
  • Single fraction treatment
    • Removed poor performance status criteria
  • Central Nervous System cancers
    • Added evidence review
  • Spine Lesions; Primary or Metastatic Lesions of the Spine, Metastatic Lesions in the Lung
    • Added note calling out separate criteria for curative intent treatment of extracranial oligometastatic disease.
  • SBRT in the treatment of extracranial oligometastatic disease
    • Added new section with discussion and indications
  • Prostate cancer – hypofractionation
    • Added fractionation guideline with EBRT/IMRT.
  • Prostate cancer – postoperative radiotherapy and SBRT
    • Added indication based on ASTRO/ASCO/AUA recommendation
  • Prostate cancer – use of hydrogel spacer
    • Added discussion and medical necessity statement about hydrogel spacers for prostate irradiation
  • CPT code changes
    • Added 77316, 77295 and 55874
    • Removed 77427

 

As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortallSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Web Portal at availity.com
  • Call the AIM Contact Center toll-free number: 1-877-430-2288, Monday–Friday, 8:00 a.m.–6:00 p.m. ET.

 

For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current and upcoming guidelines here.

 

Please note, this program does not apply to FEP or National Accounts.

 

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Sleep Disorder Management Clinical Appropriateness Guideline

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Effective for dates of service on and after February 9, 2020, the following updates will apply to the AIM Sleep Disorder Management Clinical Appropriateness Guidelines.
  • Polysomnography and Home Sleep Testing: Established sleep disorder (OSA or other) – follow-up laboratory studies
    • Expanded contraindications including the addition of chronic narcotic use based on The American Academy of Sleep Medicine Clinical Practice Guideline recommendation. 
  • Management of OSA using APAP and CPAP Devices
    • Expanded treatment of mild OSA with APAP and CPAP to patients with any hypertension based on The American Academy of Sleep Medicine Clinical Practice Guideline recommendation
    • Expanded contraindications including the addition of chronic narcotic use based on The American Academy of Sleep Medicine Clinical Practice Guideline recommendation. 

 

As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortallSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Web Portal at availity.com
  • Call the AIM Contact Center toll-free number: 1-877-430-2288, Monday–Friday, 8:00 a.m.–6:00 p.m. ET.

 

For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current and upcoming guidelines here.

 

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Spine Surgery Clinical Appropriateness Guideline

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Effective for dates of service on and after February 9, 2020, the following updates will apply to the AIM Musculoskeletal Program Spine Surgery Clinical Appropriateness Guidelines.
  • Conservative management – all sections
    • Addition of physical therapy or home therapy requirement and one complementary modality for all spine procedures based on preponderance of benefit over harm to conservative care
  • Lumbar Disc Arthroplasty
    • Changed the duration of conservative management from 1 year to 6 months based on the FDA prospective study that was done to approve the lumbar disc arthroplasty procedure
    • Added age, level requirements, and symptom/sign requirement and clarified contraindications in reflect these changes
    • Added exclusions criteria of Prior spine surgery of any form at the target level
  • Lumbar Fusion and Treatment of Spinal Deformity (including Scoliosis and Kyphosis)
    • Inclusion for implant failure similar to cervical spine
    • Consolidated  juvenile and congenital in adolescent idiopathic
    • Decreased duration of conservative management required based on lower evidence for efficacy in spinal stenosis and specialty panel feedback
    • Excluded anterior lumbar interbody fusion for foraminal stenosis without evidence of instability exclusion due to very low quality evidence for efficacy
  • Lumbar Laminectomy
    • Decreased duration of conservative care required for known spinal stenosis based on guidance from NASS and less evidence for efficacy of conservative management in this population
    • Aligned conservative care duration with discectomy criteria
    • Added new indication for synovial cyst
  • Noninvasive Electrical Bone Growth Stimulation
    • Clarification of guideline intent
    • Allow active nicotine use as a risk factor in lumbar uses of bone growth stimulation
    • Allow thoracic fusion similar to lumbar
  • Bone Graft Substitutes and Bone Morphogenetic Proteins
    • Allow active nicotine use as a risk factor for pseudoarthrosis in graft failure 

 

As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortallSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Web Portal at availity.com
  • Call the AIM Contact Center toll-free number: 1-877-430-2288, Monday–Friday, 8:00 a.m.–6:00 p.m. ET.

 

For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current and upcoming guidelines here.

 

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Updates to AIM Advanced Imaging of the Abdomen and Pelvis Clinical Appropriateness Guideline

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Effective for dates of service on and after February 9, 2020, the following updates by section will apply to the AIM Advanced Imaging of the Abdomen and Pelvis Clinical Appropriateness Guidelines.
  • Foreign body (Pediatric only), Gastrointestinal bleeding, Henoch-Schonlein purpura,Hematoma  or hemorrhage – intracranial or extracranial, Perianal fistula/abscess (fistula in ano), Ascites, Biliary tract dilatation or obstruction , Cholecystitis, Choledocholithiasis, Focal liver lesion, Hepatomegaly, Jaundice, Azotemia, Adrenal mass, indeterminate, Hematuria, Renal mass, Urinary tract calculi, Adrenal hemorrhage, Adrenal mass, Lymphadenopathy, Splenic hematoma, Undescended testicle (cryptorchidism)
  • Abdominal and/or pelvic pain
    • Combined pelvic pain with abdominal pain criteria in new “abdominal and/or pelvic pain” indication
    • Required ultrasound or colonoscopy for select adult patients based on clinical scenario
    • Ultrasound-first approach for pediatric abdominal and pelvic pain
  • Lower extremity edema
    • Added requirement to exclude DVT prior to abdominopelvic imaging
  • Splenic mass, benign, Splenic mass, indeterminate, Splenomegaly
    • Added new indications for diagnosis, management, and surveillance of splenic incidentalomas following the ACR White Paper (previously reviewed against “tumor, not otherwise specified”)
  • Pancreatic mass
    • Separated criteria for solid and cystic pancreatic masses
    • Defined follow up intervals for cystic pancreatic masses
  • Diffuse liver disease
    • Added criteria for MR elastography
  • Inflammatory bowel disease
    • Limited requirement for upper endoscopy to patients with relevant symptoms
    • New requirement for fecal calprotectin or CRP to differentiate IBS from IBD
  • Enteritis or colitis, not otherwise specified
    • Incorporated Intussusception (pediatric only),  and Ischemic bowel
  • Prostate cancer
    • Moved this indication to Oncologic Imaging Guideline
  • CPT codes
    • Added MR elastography CPT code 76391

 

As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortallSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Web Portal at availity.com
  • Call the AIM Contact Center toll-free number: 1-877-430-2288, Monday–Friday, 8:00 a.m.–6:00 p.m. ET.

 

For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current and upcoming guidelines here.

 

Medical Policy & Clinical GuidelinesCommercialOctober 31, 2019

Medical Policy & Clinical Guideline updates

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

These updates list the new and/or revised Empire BlueCross BlueShield (“Empire”) medical policies, clinical guidelines and reimbursement policies*.  The implementation date for each policy or guideline is noted for each section.  Implementation of the new or revised medical policy, clinical guideline or reimbursement policy is effective for all claims processed on and after the specified implementation date, regardless of date of service.  Previously processed claims will not be reprocessed as a result of the changes.  If there is any inconsistency or conflict between the brief description provided below and the actual policy or guideline, the policy or guideline will govern.

 

Federal and state law, as well as contract language, including definitions and specific contract provisions/exclusions, take precedence over medical policy and clinical guidelines (and medical policy takes precedence over clinical guidelines) and must be considered first in determining eligibility for coverage.  The member’s contract benefits in effect on the date that the services are rendered must be used. This document supplements any previous medical policy and clinical guideline updates that may have been issued by Empire.  Please include this update with your Provider Manual for future reference.

 

Please note that medical policy, which addresses medical efficacy, should be considered before utilizing medical opinion in adjudication.  Empire’s medical policies and clinical guidelines can be found at empireblue.com.

 

*Note: These updates may not apply to all ASO Accounts as some accounts may have non-standard benefits that apply.

 

Medical Policy Updates

 

Revised Medical Policies Effective 08-29-2019

(The following policies were revised to expand medical necessity indications or criteria.)

  • DRUG.00082 - Daratumumab (DARZALEX®)
  • RAD.00023 - Single Photon Emission Computed Tomography Scans for Noncardiovascular Indications

 

Transitioned Medical Policy Effective 09-01-2019

(The following policy has been transitioned to Pharmacy and Therapeutics (P&T) Clinical Criteria.)

  • DRUG.00082 - Daratumumab (DARZALEX®) [Transitioned to ING-CC-0127 Darzalex (daratumumab)]

 

Revised Medical Policy Effective 09-25-2019

(The following policy was revised to expand medical necessity indications or criteria.)

  • GENE.00029 - Genetic Testing for Breast and/or Ovarian Cancer Syndrome

 

Revised Medical Policies Effective 09-25-2019

(The following policies were reviewed and had no significant changes to the policy position or criteria.)

  • ADMIN.00006 - Review of Services for Benefit Determinations in the Absence of a Company Applicable Medical Policy or Clinical Utilization Management (UM) Guideline
  • BEH.00002 - Transcranial Magnetic Stimulation
  • DME.00011 - Electrical Stimulation as a Treatment for Pain and Related Conditions: Surface and Percutaneous Devices
  • DME.00012 - Intrapulmonary Percussive Ventilation Devices for Airway Clearance
  • GENE.00010 - Panel Testing for Genetic Polymorphisms to Determine Drug-Metabolizer Status
  • GENE.00011 - Gene Expression Profiling for Managing Breast Cancer Treatment
  • GENE.00018 - Gene Expression Profiling for Cancers of Unknown Primary Site
  • GENE.00020 - Gene Expression Profile Tests for Multiple Myeloma
  • GENE.00024 - DNA-Based Testing for Adolescent Idiopathic Scoliosis
  • GENE.00033 - Genetic Testing for Inherited Peripheral Neuropathies
  • GENE.00047 - Methylenetetrahydrofolate Reductase Mutation Testing
  • LAB.00019 - Serum Markers for Liver Fibrosis in the Evaluation and Monitoring of Chronic Liver Disease
  • LAB.00028 - Serum Biomarker Tests for Multiple Sclerosis
  • LAB.00029 - Rupture of Membranes Testing in Pregnancy
  • LAB.00030 - Measurement of Serum Concentrations of Monoclonal Antibody Drugs and Antibodies to Monoclonal Antibody Drugs
  • MED.00055 - Wearable Cardioverter Defibrillators
  • MED.00082 - Quantitative Sensory Testing
  • MED.00085 - Antineoplaston Therapy
  • MED.00089 - Quantitative Muscle Testing Devices
  • MED.00095 - Anterior Segment Optical Coherence Tomography
  • MED.00096 - Low-Frequency Ultrasound Therapy for Wound Management
  • MED.00099 - Electromagnetic Navigational Bronchoscopy
  • MED.00103 - Automated Evacuation of Meibomian Gland
  • OR-PR.00006 - Powered Robotic Lower Body Exoskeleton Devices
  • RAD.00037 - Whole Body Computed Tomography Scanning
  • RAD.00057 - Near-Infrared Coronary Imaging  and Near-Infrared Intravascular Ultrasound Coronary Imaging
  • RAD.00061 - PET/MRI
  • RAD.00062 - Intravascular Optical Coherence Tomography (OCT)
  • RAD.00064 - Myocardial Sympathetic Innervation Imaging with or without Single-Photon Emission Computed Tomography (SPECT)
  • SURG.00008 - Mechanized Spinal Distraction Therapy
  • SURG.00037 - Treatment of Varicose Veins (Lower Extremity)
  • SURG.00067 - Percutaneous Vertebroplasty, Kyphoplasty and Sacroplasty
  • SURG.00082 - Computer-Assisted Musculoskeletal Surgical Navigational Orthopedic Procedures of the Appendicular System
  • SURG.00088 - Coblation® Therapies for Musculoskeletal Conditions
  • SURG.00092 - Implanted Devices for Spinal Stenosis
  • SURG.00095 - Viscocanalostomy and Canaloplasty
  • SURG.00101 - Suprachoroidal Injection of Pharmacologic Agent
  • SURG.00104 - Extraosseous Subtalar Joint Implantation and Subtalar Arthroereisis
  • SURG.00114 - Facet Joint Allograft Implants for Facet Disease
  • SURG.00119 - Endobronchial Valve Devices
  • SURG.00127 - Sacroiliac Joint Fusion
  • SURG.00128 - Implantable Left Atrial Hemodynamic Monitor
  • SURG.00129 - Oral, Pharyngeal and Maxillofacial Surgical Treatment for Obstructive Sleep Apnea or Snoring
  • SURG.00131 - Lower Esophageal Sphincter Augmentation Devices for the Treatment of Gastroesophageal Reflux Disease (GERD)
  • SURG.00135 - Radiofrequency Ablation of the Renal Sympathetic Nerves
  • SURG.00144 - Occipital Nerve Block Therapy for the Treatment of Headache and Occipital Neuralgia
  • SURG.00145 - Mechanical Circulatory Assist Devices (Ventricular Assist Devices, Percutaneous Ventricular Assist Devices and Artificial Hearts)
  • TRANS.00036 - Stem Cell Therapy for Peripheral Vascular Disease

 

Archived Medical Policies Effective 09-28-2019

(The following policies have been archived.)

  • MED.00041 - Microvolt T-Wave Alternans
  • RAD.00040 - PET Scanning Using Gamma Cameras

 

Revised Medical Policies Effective 10-01-2019

(The following policies were updated with new CPT/HCPCS/ICD-10-PCS procedure codes or ICD-10-CM diagnosis codes.)

  • GENE.00001 - Genetic Testing for Cancer Susceptibility
  • GENE.00009 - Gene-Based Tests for Screening, Detection and Management of Prostate Cancer
  • GENE.00012 - Preconception or Prenatal Genetic Testing of a Parent or Prospective Parent
  • GENE.00028 – Genetic Testing for Colorectal Cancer Susceptibility
  • GENE.00043 - Genetic Testing of an Individual’s Genome for Inherited Diseases
  • LAB.00011 - Analysis of Proteomic Patterns
  • SURG.00098 - Mechanical Embolectomy for Treatment of Acute Stroke
  • TRANS.00016 - Umbilical Cord Blood Progenitor Cell Collection, Storage and Transplantation
  • TRANS.00023 – Hematopoietic Stem Cell Transplantation for Multiple Myeloma and Other Plasma Cell Dyscrasias
  • TRANS.00024 - Hematopoietic Stem Cell Transplantation for Select Leukemias and Myelodysplastic Syndrome
  • TRANS.00027 – Hematopoietic Stem Cell Transplantation for Pediatric Solid Tumors
  • TRANS.00028 - Hematopoietic Stem Cell Transplant for Hodgkin Disease and non-Hodgkin Lymphoma
  • TRANS.00029 – Hematopoietic Stem Cell Transplantation for Genetic Diseases and Aplastic Anemias
  • TRANS.00030 – Hematopoietic Stem Cell Transplantation for Germ Cell Tumors
  • TRANS.00031 - Hematopoietic Stem Cell Transplantation for Autoimmune Disease and Miscellaneous Solid Tumors
  • TRANS.00034 - Hematopoietic Stem Cell Transplantation for Diabetes Mellitus

 

Revised Medical Policies Effective 11-09-2019

(The following policies were updated with new CPT/HCPCS/ICD-10-PCS procedure codes or ICD-10-CM diagnosis codes.)

  • SURG.00132 - Drug-Eluting Devices for Maintaining Sinus Ostial Patency

 

Archived Medical Policy Effective 11-12-2019

(The following policy has been archived and its content has been transferred to a new Clinical UM Guideline.)

  • GENE.00044 - Analysis of PIK3CA Status in Tumor Cells [Note: Content transferred to CG-GENE-12 PIK3CA Mutation Testing]

 

Archived Medical Policy Effective 11-12-2019

(The following policy has been archived and its content has been transferred to an existing Clinical UM Guideline.)

  • RAD.00004 - Peripheral Bone Mineral Density Measurement [Note: Content transferred to CGMED-39 Bone Mineral Density Testing Measurement

 

Revised Medical Policies Effective 02-01-2020

(The policies below were revised and might result in services that were previously covered but may now be found to be either not medically necessary and/or investigational.)

  • GENE.00023 - Gene Expression Profiling of Melanomas
  • GENE.00041 - Genetic Testing to Confirm the Identity of Laboratory Specimens
  • GENE.00046 - Prothrombin (Factor II) Genetic Testing
  • MED.00110 - Growth Factors, Silver-based Products and Autologous Tissues for Wound Treatment, Soft Tissue Grafting, and Regenerative Therapy
  • SURG.00052 - Percutaneous Vertebral Disc and Vertebral Endplate Procedures
  • TRANS.00035 - Non-Hematopoietic Adult Stem Cell Therapy

 

New Medical Policy Effective 02-15-2020

(The policy below was created and might result in services that were previously covered but may now be found to be either not medically necessary and/or investigational.)

  • MED.00130 - Surface Electromyography Devices for Seizure Monitoring

 

Revised Medical Policy Effective 02-15-2020

(The policy below was revised and might result in services that were previously covered but may now be found to be either not medically necessary and/or investigational.)

  • SURG.00011 - Allogeneic, Xenographic, Synthetic and Composite Products for Wound Healing and Soft Tissue Grafting

 

Clinical Guideline Updates

 

Revised Clinical Guidelines Effective 09-25-2019

(The following adopted guidelines were reviewed and had no significant changes to the policy position or criteria.)

  • CG-DME-41 - Ultraviolet Light Therapy Delivery Devices for Home Use
  • CG-DME-44 - Electric Tumor Treatment Field (TTF)
  • CG-GENE-03 - BRAF Mutation Analysis
  • CG-MED-63 - Treatment of Hyperhidrosis
  • CG-MED-65 - Manipulation Under Anesthesia
  • CG-MED-66 - Cryopreservation of Oocytes or Ovarian Tissue
  • CG-REHAB-04 - Physical Therapy
  • CG-REHAB-05 - Occupational Therapy
  • CG-REHAB-06 - Speech-Language Pathology Services
  • CG-REHAB-07 - Skilled Nursing and Skilled Rehabilitation Services (Outpatient)
  • CG-REHAB-08 - Private Duty Nursing in the Home Setting
  • CG-SURG-28 - Transcatheter Uterine Artery Embolization
  • CG-SURG-79 - Implantable Infusion Pumps

 

Revised Clinical Guideline Effective 10-01-2019

(The following adopted guidelines were updated with new CPT/HCPCS/ICD-10-PCS procedure codes or ICD-10-CM diagnosis codes.)

  • CG-MED-64 - Transcatheter Ablation of Arrhythmogenic Foci in the Pulmonary Veins as a Treatment of Atrial Fibrillation or Atrial Flutter (Radiofrequency and Cryoablation)
  • CG-SURG-09 - Temporomandibular Disorders
  • CG-SURG-86 – Endovascular/Endoluminal Repair of Aortic Aneurysms, Aortoiliac Disease, Aortic Dissection and Aortic Transection
  • CG-SURG-97 - Cardioverter Defibrillators

 

Revised Clinical Guideline Effective 10-12-2019

(The following adopted guideline was revised to expand medical necessity indications or criteria.)

  • CG-MED-68 - Therapeutic Apheresis

 

Revised Clinical Guideline Effective 10-12-2019

(The following adopted guideline was reviewed and had no significant changes to the policy position or criteria.)

  • CG-SURG-63 - Cardiac Resynchronization Therapy with or without an Implantable Cardioverter Defibrillator for the Treatment of Heart Failure

 

Revised Clinical Guideline Effective 11-09-2019

(The following adopted guideline was reviewed and had no significant changes to the policy position or criteria.)

  • CG-SURG-49 - Endovascular Techniques (Percutaneous or Open Exposure) for Arterial Revascularization of the Lower Extremities

 

Unadopted Clinical Guideline Effective 11-12-2019

(The criteria in the following guideline will no longer be applied to any member claims.)

  • CG-SURG-78 - Locoregional and Surgical Techniques for Treating Primary and Metastatic Liver Malignancies

 

Archived Clinical Guideline Effective 11-12-2019

(The following adopted clinical guideline has been archived and its content has been transferred to an existing Clinical UM Guideline.)

  • CG-SURG-80 - Transcatheter Arterial Chemoembolization (TACE) and Transcatheter Arterial Embolization (TAE) for Treating Primary or Metastatic Liver Tumors [Note: Content transferred to CG-SURG-78 - Locoregional and Surgical Techniques for Treating Primary and Metastatic Liver Malignancies]

 

Adopted Clinical Guideline Effective 11-12-2019

(The following guideline was previously a medical policy and has been adopted and has no significant changes.)

  • CG-GENE-12 - PIK3CA Mutation Testing [Note: Content moved from GENE.00044 Analysis of PIK3CA Status in Tumor Cells]

 

Revised Clinical Guidelines Effective 02-01-2020

(The following adopted guidelines were revised and might result in services that were previously covered but may now be found to be not medically necessary.)

  • CG-ANC-07 - Inpatient Interfacility Transfers
  • CG-GENE-02 - Analysis of RAS Status

 

Revised Clinical Guideline Effective 02-15-2020

(The following adopted guideline was revised and might result in services that were previously covered but may now be found to be not medically necessary.)

  • CG-SURG-83 - Bariatric Surgery and Other Treatments for Clinically Severe Obesity

 

Products & ProgramsCommercialOctober 31, 2019

Reminder about AIM’s new Rehabilitative Program effective November 1, 2019

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

As previously communicated in the October 2019 edition of Empire’s Provider News, the AIM Rehabilitative program for Empire BlueCross BlueShield’s (“Empire”) commercial membership relaunched on November 1st.  AIM Specialty Health® (AIM), a separate company, will begin to perform prior authorization review of physical, occupational and speech therapy services.  Requests may be submitted via the AIM Provider Portal for dates of service 11/1/19 and after. The OrthoNet program is no longer active in applicable markets.

 

Empire is also transitioning vendors for review of Rehabilitative Services for our *Medicare members to include out-patient PT, OT, and SLP, to AIM Specialty Health.  Empire has decided to delay the implementation of this transition. The AIM Rehab program will now begin in April 2020.  Pre-authorization will not be required for the above mentioned services through March 2020.  

 

*This does not apply to members in the states of FL, NJ and NY for whom prior authorization will still be required.

 

Please be on the lookout for future updates  on the AIM Rehabilitative Program for Medicare members.

PharmacyCommercialOctober 31, 2019

Clinical Criteria updates for specialty pharmacy are available

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

The following Clinical Criteria documents were endorsed at the August 16, 2019 Clinical Criteria meeting. To access the clinical criteria information please click here.

 

Empire BlueCross BlueShield’s (“Empire”) pre-service clinical review of non-oncology specialty pharmacy drugs will be managed by Empire’s medical specialty drug review team. Oncology drugs will be managed by AIM Specialty Health (AIM), a separate company.

 

New Clinical Criteria effective September 23, 2019

The following clinical criteria are new.

  • ING-CC-0142 Somatuline Depot (lanreotide)
  • ING-CC-0144 Lumoxiti (moxetumomab pasudotox-tdfk)

 

Revised Clinical Criteria effective September 23, 2019

The following current clinical criteria were revised to expand medical necessity indications or criteria.

  • ING-CC-0011 Ocrevus (ocrelizumab)
  • ING-CC-0014 Beta Interferons and Glatiramer Acetate for Treatment of Multiple Sclerosis
  • ING-CC-0027 Denosumab Agents
  • ING-CC-0029 Dupixent (dupilumab)
  • ING-CC-0030 Implantable and ER Buprenorphine Containing Agents
  • ING-CC-0038 Human Parathyroid Hormone Agents
  • ING-CC-0105 Vectibix (panitumumab)
  • ING-CC-0114 Jevtana (cabazitaxel)
  • ING-CC-0124 Keytruda (pembrolizumab)
  • ING-CC-0127 Darzalex (daratumumab)
  • ING-CC-0128 Tecentriq (atezolizumab)
  • ING-CC-0134 Provenge (sipuleucel-T)

 

Revised Clinical Criteria effective September 23, 2019

The following current clinical criteria were reviewed with no significant change to the medical necessity indications or criteria.

  • ING-CC-0004 H.P. Acthar Gel (repository corticotropin injection)
  • ING-CC-0008 Subcutaneous Hormonal Implants
  • ING-CC-0009 Lemtrada (alemtuzumab)
  • ING-CC-0010 Proprotein Convertase Subtilisin Kexin Type 9 (PCSK9) Inhibitors
  • ING-CC-0020 Tysabri (natalizumab)
  • ING-CC-0036 Naltrexone Implantable Pellets
  • ING-CC-0044 Exondys 51 (eteplirsen)
  • ING-CC-0094 Alimta (pemetrexed disodium)
  • ING-CC-0099 Abraxane (paclitaxel, protein bound)
  • ING-CC-0104 Levoleucovorin Agents
  • ING-CC-0119 Yervoy (ipilimumab)
  • ING-CC-0125 Opdivo (nivolumab)
  • ING-CC-0129 Bavencio (avelumab)
  • ING-CC-0130 Imfinzi (durvalumab)

 

Revised Clinical Criteria effective October 1, 2019

The following current clinical criteria were updated with new procedure and/or diagnosis codes.

  • ING-CC-0006 Hyaluronan Injections
  • ING-CC-0087 Gamifant
  • ING-CC-0088 Elzonris (tagraxofusp-erzs)

 

Revised Clinical Criteria effective February 1, 2020

The following current clinical criteria were revised and might result in services that were previously covered but may now be found to be not medically necessary.

  • ING-CC-0001 Erythropoiesis Stimulating Agents
  • ING-CC-0002 Colony Stimulating Factor Agents
  • ING-CC-0003 Immunoglobulins
  • ING-CC-0007 Synagis (palivizumab)
  • ING-CC-0013 Mepsevii (vestronidase alfa)
  • ING-CC-0018 Lumizyme (alglucosidase alfa)
  • ING-CC-0021 Fabrazyme (agalsidase beta)
  • ING-CC-0022 Vimizim (elosulfase alfa)
  • ING-CC-0023 Naglazyme (galsulfase)
  • ING-CC-0024 Elaprase (idursufase)
  • ING-CC-0025 Aldurazyme (laronidase)
  • ING-CC-0028 Benlysta (belimumab)
  • ING-CC-0031 Intravitreal Corticosteroid Implants
  • ING-CC-0032 Botulinum Toxin
  • ING-CC-0033 Xolair (omalizumab)
  • ING-CC-0034 Hereditary Angioedema Agents
  • ING-CC-0041 Complement Inhibitors
  • ING-CC-0043 Monoclonal Antibodies to Interleukin-5
  • ING-CC-0048 Spinraza (nusinersen)
  • ING-CC-0050 Monoclonal Antibodies to Interleukin-23
  • ING-CC-0051 Enzyme Replacement Therapy for Gaucher Disease
  • ING-CC-0058 Octreotide Agents
  • ING-CC-0061 GnRH Analogs for the treatment of non-oncologic indications
  • ING-CC-0062 Tumor Necrosis Factor Antagonists
  • ING-CC-0063 Stelara (ustekinumab)
  • ING-CC-0066 Monoclonal Antibodies to Interleukin-6
  • ING-CC-0071 Entyvio (vedolizumab)
  • ING-CC-0072 Selective Vascular Endothelial Growth Factor (VEGF) Antagonists
  • ING-CC-0073 Alpha-1 Proteinase Inhibitor Therapy
  • ING-CC-0075 Rituximab Agents for Non-Oncology Indications
  • ING-CC-0082 Onpattro (patisiran)
  • ING-CC-0106 Erbitux (cetuximab)
  • ING-CC-0107 Bevacizumab for Non-Ophthalmologic Indications

 

New Clinical Criteria effective February 1, 2020

The following clinical criteria are new.

  • ING-CC-0143 Polivy (polatuzumab vedotin-piiq)
  • ING-CC-0145 Libtayo (cemiplimab-rwlc)

 

PharmacyCommercialOctober 31, 2019

Prior authorization updates for specialty pharmacy are available

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Effective for dates of service on and after February 1, 2020, the following specialty pharmacy codes from current or new clinical criteria documents will be included in our pre-service review process.

 

Please note, inclusion of NDC code on your claim will shorten the claim processing time of drugs billed with a Not Otherwise Classified (NOC) code.

 

To access the clinical criteria document information please click here.  

 

Empire BlueCross BlueShield’s (“Empire”) prior authorization clinical review of non-oncology specialty pharmacy drugs will be managed by Empire’s medical specialty drug review team. Review of specialty pharmacy oncology drugs will be managed by AIM Specialty Health® (AIM), a separate company.

 

Clinical Criteria

HCPCS or CPT Code(s)

NDC Code(s)

Drug

ING-CC-0072

Q5118

00069-0315-01

00069-0342-01

Zirabev

ING-CC-0075

Q5115

63459-0103-10

63459-0104-50

Truxima

ING-CC-0075

J3490

00069-0238-01

00069-0249-01

Ruxience

ING-CC-0107

Q5118

00069-0315-01

00069-0342-01

Zirabev

ING-CC-0142

J1930

15054-1060-03

15054-1060-04

15054-1090-03

15054-1090-04

15054-1120-03

15054-1120-04

Somatuline

Depot

ING-CC-0143

C9399

J9999

50242-0105-01

Polivy

ING-CC-0144

J9313

50242-0105-01

Lumoxiti

ING-CC-0145

J9119

61755-0008-01

Libtayo

 

* Non-oncology use is managed by Empire’s medical specialty drug review team; oncology use is managed by AIM.

 

Quantity limit updates

Effective January 31, 2020, clinical criteria document ING-CC-0136 Drug dosage, frequency, and route of administration will be archived.

 

Effective for dates of service on and after February 1, 2020, prior authorization clinical review of drug dosage, frequency and route of administration for the following specialty pharmacy codes from new or current clinical criteria will be based on the quantity limits established in the applicable clinical criteria document. The table below will assist you in identifying the applicable clinical criteria documents and corresponding HCPCS codes.

 

To access the clinical criteria document information please click here.  

 

Empire’s prior authorization clinical review of these specialty pharmacy drugs will be managed by Empire’s medical specialty drug review team.

 

Clinical Criteria Document Number

Clinical Criteria Name

Drug(s)

HCPCS Code(s)

ING-CC-0001

Erythropoiesis Stimulating Agents

Aranesp, Epogen, Mircera, Procrit, Retacrit

J0881, J0882, J0885, J0887, J0888, Q4081, Q5105, Q5106

ING-CC-0003

Immunoglobulins

Asceniv, Bivigam, Carimune NF, Flebogamma DIF. Gammagard, Gammagard S/D, Gammaked, Gammaplex, Gamunex-C, Octagam, Panzyga, Privigen

J1459, J1556, J1557, J1561, J1566, J1568, J1569, J1572, J1599

ING-CC-0007

Synagis (palivizumab)

Synagis

90378

ING-CC-0013

Mepsevii (vestronidase alfa)

Mepsevii

J3397

ING-CC-0018

Lumizyme (alglucosidase alfa)

Lumizyme

J0221

ING-CC-0021

Fabrazyme (agalsidase beta)

Fabrazyme 

J0180

ING-CC-0022

Vimizim (elosulfase alfa)

Vimizim 

J1322

ING-CC-0023

Naglazyme (galsulfase)

Naglazyme

J1458

ING-CC-0024

Elaprase (idursufase)

Elaprase 

J1743

ING-CC-0025

Aldurazyme (laronidase)

Aldurazyme

J1931

ING-CC-0028

Benlysta (belimumab)

Benlysta

J0490

ING-CC-0031

Intravitreal Corticosteroid Implants

Illuvien, Retisert, Ozurdex, Yutiq

J7311, J7312, J7313, J7314

ING-CC-0032

Botulinum Toxin

Botox, Xeomin, Dysport, Myobloc

J0585, J0586, J0587, J0588

ING-CC-0033

Xolair (omalizumab)

Xolair

J2357

ING-CC-0034

Agents for Hereditary Angioedema

Cinryze, Haegarda, Berinert, Berinert, Firazyr, Ruconest, Kalbitor, Takhzyro

J0596, J0597, J0598, J1290, J1744, J0599, J0593

ING-CC-0041

Complement Inhibitors

Soliris, Ultomiris

J1300, J1303

ING-CC-0043

Monoclonal Antibodies to Interleukin-5

Cinqair, Fasenra, Nucala

J0517, J2182, J2786

ING-CC-0050

Monoclonal Antibodies to Interleukin-23

Tremfya, Ilumya

J1628, J3245

ING-CC-0051

Enzyme Replacement Therapy for Gaucher Disease

Cerezyme, Elelyso, Vpriv

J1786, J3060, J3385

ING-CC-0058

Octreotide Agents

Sandostatin, Sandostatin LAR Depot

J2353, J2354

ING-CC-0061

GnRH Analogs for the treatment of non-oncologic indications

Lupron Depot/Depot-Ped

J1950, J9217

ING-CC-0062

Tumor Necrosis Factor Antagonists

Simponi Aria, Remicade, Inflectra, Renflexis, Ixifi, Humira, Enbrel, Cimzia

J1602, J1745, Q5103, Q5104, Q5109, J0135, J1438, J0717

ING-CC-0063

Stelara (ustekinumab)

Stelara 

J3357, J3358

ING-CC-0066

Monoclonal Antibodies to Interleukin-6

Actemra

J3262

ING-CC-0071

Entyvio (vedolizumab)

Entyvio

J3380

ING-CC-0072

Selective Vascular Endothelial Growth Factor (VEGF) Antagonists

Avastin, Lucentis, Eylea, Macugen, Zirabev, Mvasi

J2503, C9257, J9035, J2778, J0178, Q5118, Q5017

ING-CC-0073

Alpha-1 Proteinase Inhibitor Therapy

Aralast, Glassia, Prolastin-C, Zemaira

J0256, J0257

ING-CC-0075

Rituxan (rituximab) for Non-Oncologic Indications

Rituxan, Truxima

J9312, Q5115

 

PharmacyCommercialOctober 31, 2019

Remaining members will transition to new PBM, IngenioRx, on January 1, 2020

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Empire BlueCross BlueShield’s (“Empire”) launch of its new pharmacy benefits manager (PBM) solution, IngenioRx, which will serve members of all Empires affiliated health plans is nearly complete. We began transitioning members on May 1, 2019, and have continued throughout 2019, and with all members completely transitioned to IngenioRx by January 1, 2020.

 

As a reminder, most day-to-day pharmacy experiences will not be affected:

  • Members will continue to use their prescription drug benefits as they always have, getting their medications using a retail pharmacy, home delivery, or specialty pharmacy.
  • Current home delivery and specialty pharmacy prescriptions and prior authorizations will transfer automatically to IngenioRx when a member transitions, with the exception of controlled substances and compound drugs (see more below).
  • If you use ePrescribing and are sending home delivery or specialty pharmacy prescriptions, simply select IngenioRx after your patient has transitioned.
  • If you do not use ePrescribing, send home delivery and specialty pharmacy prescriptions to IngenioRx after your patient has transitioned (see contact information below).
  • Members will continue to use the same drug list.

 

Frequently Asked Questions

 
When can I expect my patients to transition to IngenioRx?

Most Empire members have already transitioned to IngenioRx. The remaining members will be transitioned on January 1, 2020.

 

Do providers need to take any action?

Federal law does not allow prescriptions for controlled substances or compound drugs to be automatically transferred to another pharmacy, so providers with patients using these medications will need to send a new prescription to IngenioRx after they’ve transitioned.

 

Will my patients be notified of this change?

Empire will notify members before they transition to IngenioRx. Members currently filling home delivery and specialty pharmacy medications will be notified by mail.  

How will a provider know if an Empire member has moved to IngenioRx?

Availity displays member PBM information under the patient information section as part of the eligibility and benefits inquiry. We have enhanced this section of Availity to indicate when a member has moved to IngenioRx. Availity includes the name of the PBM and date the member moved to IngenioRx, or the date the member is scheduled to move to IngenioRx.  

 

How will specialty drugs be transitioned?  

Specialty pharmacy prescriptions and prior authorizations will automatically transfer to IngenioRx. In addition, the IngenioRx Care Team will call members to introduce them to IngenioRx and discuss the medications they take.

How do I submit prescriptions to IngenioRx?

If you use ePrescribing and are sending home delivery or specialty pharmacy prescriptions, simply select IngenioRx in your ePrescribing system.

 

If you do not use ePrescribing, you can submit prescriptions using the following information:

 

IngenioRx Home Delivery Pharmacy new prescriptions:

Phone Number: 1-833-203-1742

Fax number: 1-800-378-0323

 

IngenioRx Specialty Pharmacy:

Prescriber phone: 1-833-262-1726

Prescriber fax: 1-833-263-2871

 

What phone number should I call with questions?
For questions, contact the Provider Service phone number on the back of your patient’s ID card.

State & FederalMedicare AdvantageOctober 31, 2019

Keep up with Medicare news

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

State & FederalMedicare AdvantageOctober 31, 2019

Blue Cross and Blue Shield Association mandate about Medicare Advantage care management and provider engagement

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Category: Medicare

The Blue Cross and Blue Shield Association issued a mandate requiring a change in the way we process Host and Home plan HEDIS® STARS Care Gaps, risk adjustment (RADV) and medical records requests. The goal of this mandate is to improve health outcomes and care management for Medicare Advantage out-of-area members.

More information about this mandate will be published in the December 2019 newsletter.

 

HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).

 

EBCCRNU-0064-19 September 2019

    504427MUPENMUB           

 

State & FederalMedicare AdvantageOctober 31, 2019

CMS reminder: expedited/urgent requests

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Category: Medicare

CMS defines an expedited/urgent request as ‘an expedited/urgent request for a determination is a request in which waiting for a decision under the standard time frame could place the member's life, health or ability to regain maximum function in seriously jeopardy.’ Contracted providers should submit requests in accordance with CMS guidelines to allow for organization determinations within the standard turnaround time, unless the member urgently needs care based on the CMS definition of an expedited/urgent request.

 

EBSCRNU-0059-19 September 2019

504409MUPENMUB

State & FederalMedicare AdvantageOctober 31, 2019

Electronic submission is preferred method for requesting pharmacy prior authorization

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Category: Medicare

Our electronic prior authorization (ePA) process is the preferred method for submitting pharmacy prior authorization requests. The online process is faster and easier to complete, and the response is automatic, which helps patients get their medications sooner. You can complete this process through your current electronic health record/electronic medical record (EHR/EMR) system or via the following ePA sites:

 

Creating an account is free and takes just a few minutes. If you are experiencing any issues or have a question about how the systems operate:

  • For questions or issues with accessing the Surescripts portal, call 1-866-797-3239.
  • For questions or issues with accessing the CoverMyMeds portal, call 1-866-452-5017.

 

For questions regarding pharmacy benefits, please contact your IngenioRx call center at 1-800-450-8753.

 

NYE-NU-0168-19 September 2019

504120MUPENMUB

State & FederalMedicaidOctober 31, 2019

Keep up with Medicaid news

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Category: Medicaid

Please continue to check Medicaid Provider Communications & Updates at www.empireblue.com/nymedicaiddoc

for the latest Medicaid information, including:

State & FederalMedicaidOctober 31, 2019

Reimbursement Policy Update: Early and Periodic Screening, Diagnosis and Treatment (EPSDT)

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Category: Medicaid

(Policy 06-0149, effective 02/01/20)

 

Currently, Empire BlueCross BlueShield HealthPlus includes Early and Periodic Screening, Diagnosis and Treatment (EPSDT) component services in the reimbursement of preventive medicine evaluation and management (E&M) visits unless they are appended with Modifier 25 to indicate a significant, separately identifiable E&M service by the same physician on the same date of service.

 

However, effective February 1, 2020, the following EPSDT component services will be separately reimbursable from the preventive medicine E&M visit:

  • Hearing screening with or without the use of an audiometer or other electronic device
  • Vision Screening

 

For additional information, please review the Early and Periodic Screening, Diagnosis and Treatment (EPSDT) reimbursement policy at www.empireblue.com/nymedicaiddoc.

 

NYE-NU-0151-19 September 2019

 

State & FederalMedicaidOctober 31, 2019

Electronic submission is preferred method for requesting pharmacy prior authorization

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Category: Medicaid

Our electronic prior authorization (ePA) process is the preferred method for submitting pharmacy prior authorization requests. The online process is faster and easier to complete, and the response is automatic, which helps patients get their medications sooner. You can complete this process through your current electronic health record/electronic medical record (EHR/EMR) system or via the following ePA sites:

 

Creating an account is free and takes just a few minutes. If you are experiencing any issues or have a question about how the systems operate:

  • For questions or issues with accessing the Surescripts portal, call 1-866-797-3239.
  • For questions or issues with accessing the CoverMyMeds portal, call 1-866-452-5017.

 

For questions regarding pharmacy benefits, please contact your IngenioRx call center at 1-800-450-8753.

 

NYE-NU-0168-19 September 2019

504120MUPENMUB