State & FederalMedicare AdvantageNovember 30, 2018

When and how to initiate Medicare Advantage reopenings

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

When a claim must be corrected beyond the initial claim timely filing limit of one year from the date of service, a normal adjustment bill is not allowed. Providers must use the reopening process to correct the error. To learn when and how to initiate reopenings and adjustments, check Important Medicare Advantage Updates at empireblue.com/medicareprovider.