MedicaidAugust 31, 2020
What Matters Most online training course: improving patient experience
Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.
The What Matters Most online training course for providers and office staff addresses gaps in care and offers approaches to communication with patients. The course is available at no cost and is eligible for one CME credit by the American Academy of Family Physicians. The What Matters Most online training course can be accessed at: www.patientexptraining.com.
PUBLICATIONS: September 2020 Empire Provider News
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