Policy Updates Medical Policy & Clinical GuidelinesCommercialOctober 27, 2023

Transition to Carelon Medical Benefits Management, Inc. Genetic Testing Guidelines

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Effective April 1, 2024, Empire BlueCross BlueShield will transition to the following Carelon Medical Benefits Management, Inc.* Genetic Testing guidelines to perform medical necessity/clinical appropriateness reviews for requested genetic tests. Applicable CPT® codes lists are included in each guideline linked below:

Prior authorization requirements remain the same. The requested services received on or after
March 30, 2024, will be reviewed with the new Clinical Criteria.

As a reminder, ordering and servicing providers may submit prior authorization requests to Carelon Medical Benefits Management using the following:

  • Carelon Medical Benefits Management ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time and is the fastest and most convenient way to request authorization.

If you have questions related to guidelines, please contact Carelon Medical Benefits Management via email at MedicalBenefitsManagement.guidelines@Carelon.com. Additionally, you may access and download a copy of the current and upcoming guidelines here.

*Carelon Medical Benefits Management, Inc. is an independent company providing administrative support services on behalf of the health plan.

Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.

NYBCBS-CM-038768-23-CPN38533

PUBLICATIONS: December 2023 Provider Newsletter