State & FederalMedicaidNovember 30, 2020

Sign up to receive email from Empire BlueCross BlueShield HealthPlus

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

In order to communicate more efficiently with providers, Empire BlueCross BlueShield HealthPlus (Empire) is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Email is the quickest and most direct way to receive important information from Empire.

 

What do we need from you?

To receive email from Empire (including some sent in lieu of fax or mail), submit your information via the contact form located on the provider site: www.empireblue.com/nymedicaiddoc > Provider Support > Other Training Resources > Forms > Sign up to receive email communications.

 

When multiple email addresses, NPIs or TINs exist, you need to submit all of the required fields separately for each individual provider or provider within a group. However, please keep in mind that we can only accept one email address for each unique provider record.

 

What if I need assistance?

If you have questions about this communication or need assistance with any other item, contact your local Network Relations Consultant or call Provider Services at 1-800-450-8753.

 

NYE-NU-0271-20 October 2020