State & FederalMedicaidAugust 31, 2019

Provider satisfaction survey

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Category: Medicaid

We need your help!

Empire BlueCross BlueShield HealthPlus (Empire) is conducting a provider satisfaction survey to ascertain your opinions on the services we offer you as a participating provider. We will randomly select a number of provider offices to take part in this process. If you are selected, you will receive a questionnaire in the mail from SPH Analytics, an independent research firm conducting the survey on behalf of Empire.

When you receive the survey, we would greatly appreciate you taking the time to complete it in its entirety. The survey should take about 15 minutes to complete, and your answers will greatly help us to assess and improve the services we provide.

By participating in the survey, you will provide us with valuable information about how well we are serving you and any areas in which our health plan needs improvement.

Thank you in advance for your help; we greatly appreciate you!

 

NYE-NU-0157-19 July 2019