Prior authorization requirement changes effective February 1, 2024

Effective February 1, 2024, prior authorization (PA) requirements will change for the following code. The medical code listed below will require PA by Empire BlueCross BlueShield HealthPlus for Medicaid members. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services guidelines, including definitions and specific contract provisions/exclusions take precedence over these PA rules and must be considered first when determining coverage. Non-compliance with new requirements may result in denied claims.

Prior authorization requirements will be added for the following code(s):

To request PA, you may use one of the following methods:

• Web: Availity Essentials platform at Availity.com.
• Fax: 800-964-3627
• Phone: 800-450-8753

Not all PA requirements are listed here. Detailed PA requirements are available to providers on providerpublic.empireblue.com on the Resources tab or for contracted providers by accessing Availity.com. Providers may also call Provider Services at 800-450-8753 for assistance with PA requirements.

If you have questions about this communication or need assistance with any other item, contact your assigned Provider Relations associate or call Provider Services at 800-450-8753.