Notification of authorization fax number changes

We are in the process of shutting down specific authorization fax channels. This article notifies you that the fax numbers below will be decommissioned December 15, 2024. Look for future notifications as other authorization fax lines are retired. 

Availity Essentials is the preferred method for authorization intakes. If you cannot use Availity, call our contact center at 833-545-9102, and we will work with you to determine the best submission method.

Available resources

Registering and accessing Availity is easy. If your organization is not registered for Availity, see Register and get started with Availity Essentials (Availity.com).

If you are not already familiar with Availity, training is available. Register for training today. Under Help and Learning, select Get Trained to learn about the simple workflow for submitting digital authorizations.

These fax numbers will be turned off December 15, 2024

800-241-5308
855-319-3463
866-552-9023
888-309-9672
888-620-0306
888-892-0990 

We are focused on reducing administrative burdens so that you can do what you do best — care for our members.