State & FederalMedicaidMay 31, 2020

Members’ Rights and Responsibilities Statement

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

The delivery of quality health care requires cooperation between patients, their providers and their health care benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Therefore, in line with our commitment participating practitioners and members in our system, Empire has adopted a Members’ Rights and Responsibilities Statement, which is located within the provider manual.

 

If you need a physical copy of the statement, call Provider Services at 1-800-450-8753.

 

NYE-NU-0215-20 April 2020