State & FederalMedicare AdvantageSeptember 30, 2022

Medicare telehealth services during the Coronavirus (COVID-19) public health emergency (PHE) FAQ

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

The attached FAQ communication is designed to provide general guidance for questions related to Medicare telehealth services during the Coronavirus (COVID-19) Public Health Emergency (PHE). The PHE is ongoing and ever evolving; therefore, Empire BlueCross BlueShield (Empire) wants to support accurate and up-to-date information around legal and regulatory changes that may impact healthcare.

 

This FAQ is for informational purposes only and is intended to provide guidance regarding the changing landscape of Medicare telehealth. This guidance is not all-inclusive; it is intended to address frequently asked questions and common Medicare telehealth topics. The content included herein is not intended to be a substitute for the provisions of applicable statutes or regulations or other relevant guidance issued by CMS, as those items are subject to change from time-to-time.

 

NYBCBS-CARE-002050-22-CPN1637

ATTACHMENTS: CAID COVID FAQs_v2.pdf (pdf - 0.33mb)

PUBLICATIONS: October 2022 Newsletter