Medicare AdvantageMay 31, 2020
Empire working with Optum to collect medical records for risk adjustment
Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.
In 2020, Empire will work with Optum,* who is working with Ciox Health,* to request medical records with dates of service for the target year 2019 through present day.
Jaime Marcotte, Medicare Retrospective Risk Program Lead, is managing this project. If you have any questions regarding this program, please contact Jaime at jaime.marcotte@anthem.com or
1-843-666-1970.
Additional information, including an FAQ, will be available on the provider website under Important Medicare Advantage Updates.
* Optum and Ciox Health are independent companies providing medical record review services on behalf of Empire BlueCross BlueShield.
PUBLICATIONS: June 2020 Empire Provider News
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