AdministrativeCommercialJuly 31, 2020

Empire Electronic Attachments - X12 275 5010

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Empire BlueCross BlueShield (“Empire”) and Availity Electronic Data Interchange (EDI) is excited to announce the X12 275 5010 version of electronic attachments transactions for claims functionality is now available for you.

 

The X12 275 5010 version of electronic attachments transactions for claims will:

  • Bring value to you by eliminating the need for mailing paper records.
  • Electronic acknowledgment provides a transaction audit trail – proof of delivery/receipt.
  • Reduces administrative cost associated with manual processing
  • Save time waiting for paper correspondents

 

This new functionality includes both solicited and unsolicited attachments.

  • Solicited Attachment - Documentation submitted in response to a specific request.
  • Unsolicited Attachment - Documentation is known to be needed and submitted at the same time as the claim.

 

How to send a 275 transaction

Your practice management software or billing service/clearinghouse must have the ability to send a 275. We encourage you to have a conversation with them to determine their ability to set up the X12 275 attachment transaction capabilities.

 

Where to find help

The new EDI batch process, X12 275 5010v Companion Guide, assists with specific attachment requirements and enables providers to electronically submit attachments based on your business needs.

 

For questions, contact Availity Client Services at 1-800-Availity (1-800-282-4548) for assistance Monday - Friday 8 a.m. - 7 p.m. ET

 

587-0820-PN-NY