State & FederalMedicare AdvantageAugust 1, 2018

DME providers and physicians: important wheelchair prior authorization information

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

To help our members receive the DME equipment they need and help ensure no disruption in care, it is important to document that they physician, nurse practitioner, physician assistant or clinical nurse specialist has had a face-to-face encounter with the patient. Additional details on this requirement and other information that will help ensure that your prior authorization request for a wheelchair is processed efficiently will be available at Important Medicare Advantage Updates at empireblue.com/medicareprovider.