Products & Programs Federal Employee Program (FEP)CommercialNovember 30, 2019

Coordination of Benefits for an FEP® member

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Empire BlueCross BlueShield values the relationship we have with our providers, and we always look for opportunities to help expedite the claim processing.  When a Federal Employee visits the provider office, the provider should obtain the most current medical insurance information, which will help to establish the primary carrier and will alleviate claim denials and support accurate billing. For questions please contact the Federal Employee Customer Service at 1-800-522-5566.