AdministrativeCommercialDecember 1, 2023

Clinical practice and preventive health guidelines

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

As part of our commitment to provide you with the latest clinical information and educational materials, we have adopted nationally recognized medical, behavioral health and preventive health guidelines, which are available to providers on our website. The guidelines, which are used for our quality programs, are based on reasonable medical evidence, and are reviewed for content accuracy, current primary sources, the newest technological advances, and recent medical research.

All guidelines are reviewed annually and updated as needed. The current guidelines are available on our website at https://www.empireblue.com/provider/ and select Medical Policies & UM Guidelines under the Resources tab.

If you have questions, please contact the number on the back of the member ID card for Provider Services.

Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.

NYBCBS-CM-044453-23-CPN44378

PUBLICATIONS: December 2023 Provider Newsletter