AdministrativeCommercialJune 30, 2020

Claims Status Listing & Remittance Inquiry Updates for Atypical Providers

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Atypical providers may now utilize the Claims Status Listing and Remittance Inquiry tools on www.Availity.com, Payer Spaces using a State Medicaid ID.

 

The Remittance Inquiry tool has been updated to allow atypical providers to search for remittances using the date range search option. Enhancements to the claims status-listing tool, allows atypical providers to view a list of claims. Both tools now have a State Medicaid ID search capability.

 

How to access the tool:

From the Availity home page, select Payer Spaces > Empire BlueCross BlueShield > payer tile > Applications.  Choose the tool you want to proceed with, Claims Status Listing or Remittance Inquiry, followed by the organization name > TIN

 

Claim Status Listing:

  • Choose your provider from the Express Entry drop down box. *If the selected provider has been designated as atypical, the NPI field will gray out and the Payer Assigned Provider Identifier (State Medicaid ID) field will be populated


 

  • Enter Dates of Service (DOS) to search (a 30 day date span can be searched at one time) > select Search
  • View a list of your claims that fall within the search criteria entered

 

Remittance Inquiry

  • Choose your provider from the Express Entry drop down box. *If the selected provider has been designated as atypical, the NPI field will gray out and the Payer Assigned Provider Identifier (State Medicaid ID) field will be populated

 

  • Enter Dates of Service (DOS) to search (a 7 day date span can be searched at one time) > Select Search
  • View a list of your remittances that fall within the search criteria entered

 

*Note: A provider must first be designated as atypical through the Express Entry process.

 

513-0720-PN-NY