AdministrativeCommercialDecember 1, 2023

CAA: Review your online provider directory information

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

We ask that you review your online provider directory information on a regular basis to ensure it is accurate. Access your information by visiting empireblue.com/provider, then select the Find Care button at the top right of the webpage.

Submit updates and corrections to your directory information by following the instructions on our Provider Maintenance webpage. We will send you an email acknowledging receipt of your request. Online update options include:

  • Add/change an address location
  • Name change
  • Phone/fax number change
  • Provider leaving a group or a single location
  • Closing a practice location

The Consolidated Appropriations Act (CAA) of 2021 contains a provision that requires online provider directory information be reviewed and updated as needed at least every 90 days. Reviewing your information on a regular basis is the best way to help ensure your online provider directory information is current.

With your help, we can continually build towards a future of shared success.

Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.

NYBCBS-CM-044660-23-CPN44642

PUBLICATIONS: December 2023 Provider Newsletter